Job Description

Position: Store Assistant ManagerSalary: Market relatedLocation: Rondebosch, Cape TownJob type: PermanentIndustry: RetailReference Number: MJ.PICP.SAM.06022025COMPANY DESCRIPTION:Our client is one of South Africas largest franchise retailers and is looking for a Store Assistant Manager to join their team as soon as possible. The position is based in Rondebosch, Cape Town.JOB DESCRIPTION:Supporting the Store Manager by overseeing daily operations, managing staff, ensuring excellent customer service, monitoring inventory levels, driving sales, and maintaining store efficiency.MAIN DUTIES & RESPONSIBILITIES:Staff Management:

• Create employee schedules and assign shifts
• Train new employees and provide ongoing coaching
• Evaluate employee performance and provide feedback
• Address staff issues and concerns
• Lead team meetings and motivate staff

Customer Service:

• Handle customer inquiries and complaints
• Ensure high standards of customer service are maintained
• Resolve customer issues effectively

Sales and Operations:

• Monitor sales performance and identify areas for improvement
• Assist in implementing sales strategies and promotions
• Manage inventory levels and stock rotation
• Oversee visual merchandising and product displays

Reporting and Analysis:

• Track key performance indicators (KPIs)
• Analyze sales data to identify trends
• Prepare reports for the store manager

Administrative Tasks:

• Open and close the store as needed
• Manage cash handling procedures
• Ensure compliance with company policies and procedures
• Maintain store cleanliness and appearance

EDUCATIONAL REQUIREMENTS:

• Grade 12 or equivalent
• Retail related qualifications will be beneficial

EXPERIENCE AND SKILLS REQUIRED:

• 3 5 Years experience in a similar position
• Retail experience
• Strong leadership and communication skills
• Excellent customer service abilities
• Ability to manage time effectively
• Detail-oriented with strong organizational skills
• Problem-solving and decision-making skills
• Basic understanding of retail operations and sales strategies

TO APPLY FOR THE POSITION, PLEASE FOLLOW THE LINK BELOW:https://www.careers-page.com/the-globevest-group-2/job/L56RVX35POPIABy Submitting your CV, you confirm that: * We may retain your personal information in our database for future matching.

• We may contact you when suitable opportunities arise.
• The information you have provided to us is true, correct and up to date.

We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.

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