Store Manager - Durbanville, Western CapeQualifications and Experience
Grade 12 (Matric) certificate or equivalent qualification; a tertiary qualification will be an advantage
3-5 years of experience as a retail store manager or assistant manager, preferably in the FMCG retail industry, leading a team
Proven track record of achieving sales targets and delivering excellent customer service
Knowledge of retail operations, including inventory management, merchandising, and store procedures
Valid drivers license; own vehicle preferred
Key Responsibilities
Drive and promote sales by ensuring world-class customer service
Ensure excellent customer service standards are maintained at all times
Maintain outstanding store standards by following the companys merchandising standards, promoting stock, managing stock, and optimizing product availability and presentation with correct pricing
Assist in the receiving of stock, stock counts, managing expiry dates, and condition of stock
Recruit, train, and manage a high-performing team while building and supporting the Company's Culture
Manage cash, including preparing floats, daily banking, and providing cashier support
Manage team performance through training, coaching, and development
Maintain and adhere to all health and safety processes and regulations, ensuring hygiene requirements and food quality and safety standards are followed
Analyze store sales data and identify opportunities for growth and improvement
Oversee store operations, including opening and closing procedures, and security
Build and maintain positive relationships with customers, vendors, and stakeholders