Take direct responsibility for the profitability of the store by ensuring the set targets are met.
Ensure staff are taught correct sales procedure and have a good knowledge of the product.
Maintain a high level of customer service.
Assist customers and provide information.
Ensure complaints from customers are resolved quickly.
Inform staff of new lines and any changes to the prices
Manage staff rosters.
Coordinate and conduct stock takes.
Keep and analyze records of sales figures and financial transactions, inclusive of filing.
Implement and oversee security procedures.
Manage staff when necessary.
Qualification and Experience:
Matric
3 - 5 years' experience in Furniture Retail environment, 2 of which must be in a Managerial/Supervisory role
Must have a minimum average of R250 000 in personal sales
Must have successfully proven sales track record no less than 6months
Industrial Relations experience
Planning, organizational and time management ability
Good knowledge of Sales Techniques
Computer literate
Skills:
Good communication skills
Good knowledge of Sales Techniques
Good Leadership skills
An excellent leader and business manager
High flexibility and ability to adapt to different customers and situations.
A high sense of urgency with demonstrated ability to work independently.
High flexibility and ability to adapt to different customers.
An outstanding leadership, interpersonal and communication skills.
Ability to work a flexible schedule to meet the needs of the business.
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Figure and admin orientated
Management Experience
Organised and thorough
An excellent leader and business manager
Profit and turnover driven
Able to manage risk within the store
Strategic Sales Planning
Managing the Sales Process
Customer Value Management
Excellent MS Office Skills
Excellent verbal and written skills
Excellent people's skills
Behaviours:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Making good and timely decisions that keep the organization moving forward.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/ written communication skills and good organisational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto).About Us:Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?