To provide superior customer services by achieving optimum turnover results and customer services through merchandise, presentation, staff motivation and development that is customer focused. To effectively maintain daily operations of the store.
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Key Responsibilities
Achievement of sales and profit budgets by the effective ongoing management of store resources.
Protection of all assets (stock, cash, physical assets, staff and customers)
Effective implementation of company policies and procedures.
Set daily, weekly, monthly sales and lay-by targets for all staff and
Evaluate performance in the achievement of budgets and take action where is
necessary.
Ensure store layouts are in line with company standards.
Ensure correct administration procedures in respect of stock room, markdowns
and lay-bys.
Ensure effective merchandise replenishment and housekeeping.
People management.
Recruit, develop, guide staff to ensure customer friendly and efficient environment.
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Qualifications
Matric - with mathematics
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Knowledge, Skills and Experience
Previous store management is important
Customer service orientation
Strong management skills / Ability to develop subordinates
Ability to plan, organize and control effectively
Computer literacy
Working knowledge of budget
Analytical ability
Attention to detail
Ability to communicate with people
Tolerance for stress
* High level of integrity / Initiative
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