Job Description

About the job Store ManagerDescriptionProtect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy.Requirementsxc2xb7 Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experiencexc2xb7 Valid Driver's licensexc2xb7 Must have well developed business acumenxc2xb7 Must be able to work under pressurexc2xb7 Must be computer literate (Basic computer literacy)xc2xb7 Must have strong leadership skillsxc2xb7 Must have strong administrative skillsxc2xb7 Must have own transport and cell phonexc2xb7 Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislationxc2xb7 Must have strong Human Resources Management skillsxc2xb7 Attention to detailStrategic Managementxc2xb7 Develop, implement, and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Executive from time to timeGrow and protect Profitable Market Sharexc2xb7 Achieve growth in markets share in your Store as defined in the strategy planxc2xb7 Promote customer loyalty programmes (e.g., VIC, charge cards, etc)xc2xb7 Manage the distribution of advertising material to ensure maximum efficiencyxc2xb7 Develop action plans proactively to protect your market where you trade when competitors enter the marketCustomer Servicexc2xb7 Implementing and monitoring the Customer Service strategyxc2xb7 Reliable, prompt Customer Delivery Servicexc2xb7 Grow and maintain VIC client basexc2xb7 Recommend Range improvements to suite the marketxc2xb7 Take action on Customer Surveys (implement action plans when required)xc2xb7 Ensure effective staff scheduling planned and implemented to provide exceptional Customer service.Asset Control - Stockxc2xb7 Order stock as per Cashbuild Wayxc2xb7 Manage and control shrinkage within the Storexc2xb7 Manage the PIC processxc2xb7 Manage Wall to wall Stock-takexc2xb7 Manage and control stock movement inside the store relating toxc2xb7 End Controlxc2xb7 IBT'sxc2xb7 Customer Returnsxc2xb7 Receivingxc2xb7 Manage Damage, Obsolete and Slow-moving stock itemsxc2xb7 Analyse security requirements and implement changes.Asset Control - Cashxc2xb7 Manage Debtors and RD Cheques within the Storexc2xb7 Manage Petty Cashxc2xb7 Manage daily Bankingxc2xb7 Manage Shorts and oversxc2xb7 Manage Cheques and Credit CardsAsset Control - Fixed Assetsxc2xb7 Maintenance and protection of racking and displaysxc2xb7 Maintenance and protection of signage (internal & external)xc2xb7 Maintenance of forklift and generatorxc2xb7 Maintenance and protection of IT Equipment and Telephone systemsxc2xb7 Maintenance and protection of the Safe / vaultxc2xb7 Maintenance and protection of items listed on asset register.Human Resource Managementxc2xb7 Recruit and Induct all Employeesxc2xb7 Ensure Training and Development (certification and succession / back up plans) is in place for the Storexc2xb7 Ensure Succession Planning and Career pathing is in place within the Storexc2xb7 Manage manpower requirements in line with the Division and Store strategy and Company benchmarksxc2xb7 Ensure open communication / relations (CARE Meetings, CB Mail) with the Store Employee Forumxc2xb7 Manage Employee Relationsxc2xb7 Manage the performance management processes as per the Cashbuild Wayxc2xb7 All staff to have complete staff files as per the Cashbuild Way.Store Safety (OHSA) Standardsxc2xb7 Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:xc2xb7 Ensure Checklists completexc2xb7 Appointment of Safety and first aid Reps as per OHSAxc2xb7 Report Incidentsxc2xb7 Take immediate action on any non-compliance once identifiedxc2xb7 Record all OHASA incidentsxc2xb7 Ensure all Forklift drivers have a valid forklift drivers' licencexc2xb7 Ensure safe working conditions of all safety equipment.Store Trading Standardsxc2xb7 Maintain Housekeeping standardsxc2xb7 Manage Merchandising standardsxc2xb7 Implement and maintain the correct Planogramsxc2xb7 Maintain Yard and Parking Areasxc2xb7 Manage and maintain store Ready for Business standardsProfitabilityxc2xb7 Manage the Store according to the Financial Model, benchmarks, and budgetsCB Wayxc2xb7 Monitor adherence of Company standard compliance in Store (Internal Audit Results)xc2xb7 Implement and maintain controls and disciplinesxc2xb7 Implement Corrective Action Plans where necessary

Cashbuild