Analyse business requirements and translate it Technical Requirements (SAP)
Experience in leading teams
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
ADVANTAGEOUS SKILLS REQUIREMENTS:
German Speaking
Able to deal with Conflict and possess Strong Communication Skills
Experience in working in projects
Engage with foreign customers and be sensitive to possible language barriers
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
Qualification in IT Computer Science (Diploma / Degree)
SAP EWM Certification / SAP WM Certification
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?Implement the product vision and roadmap
Research, understand and evaluate product requirements on the part of business and translate them into high quality product backlog items
Structure and prioritise business requirements and communicate plans with stakeholders for review and approval
Use various techniques for efficient business process modelling, conceptual prototypes, traceability and quality management techniques
Proactively propose solutions to improve the support of (new) business processes
Maximizing product value within the available internal/external capacity per sprint and measure performance of these feature teams
Steer internal/external consultants and serve as a quality assurance of their deliverables.
Eliminate impediments for development of the product scope
Support troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within defined SLAs
Technically and functionally lead the Feature Teams with Line Managers/Product Owner
Align internal and external IT/business stakeholders.
Create transparency regarding resources, requirements, competencies and implementation status to Products and Domains
Define, request, track and, if necessary, escalate the required resources (incl. budget, skills, volume/size)
Implement the product vision and roadmap
Research, understand and evaluate product requirements on the part of business and translate them into high quality product backlog items
Structure and prioritise business requirements and communicate plans with stakeholders for review and approval.
Use various techniques for efficient business process modelling, conceptual prototypes, traceability and quality management techniques
Proactively propose solutions to improve the support of (new) business processes
Maximizing product value within the available internal/external capacity per sprint and measure performance of these feature teams
Steer internal/external consultants and serve as a quality assurance of their deliverables.
Eliminate impediments for development of the product scope
Support troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within defined SLAs
Technically and functionally lead the Feature Teams with Line Managers/Product Owner
Align internal and external IT/business stakeholders
Create transparency regarding resources, requirements, competencies and implementation status to Products and Domains
Define, request, track and, if necessary, escalate the required resources (incl. budget, skills, volume/size of user stories) to the Product Owners for successful implementation
Technical escalation to the Product Owner, including facilitating end-to-end discussions with other Product Owners, if necessary
Escalation of conflicts, based on user requirements, in the Product vision to the respective Product Owner: system specific for content escalation and all Product owners for capacity escalations
Escalate disciplinary issues or non-availability of competencies towards the Delivery Managers of the Feature Teams
Adhere to the Agile Working Methodology
Daily use of the Agile Tool Chain and content-wise steering of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings, etc
Determine acceptance criteria/definition of done and evaluate the developed product scope, decision regarding release or rework in the product backlog
Identify improvements to the Product Owner regarding the Product Owner hierarchy, including the Feature Teams as well as all relevant internal functions at client and external partners, if necessary
Identify improvements in AWM execution towards the responsible Agile Master
Support the development, implementation and follow-up of methods, processes and standards for the provision of services in compliance with the law
Soft Skills
Ability to interpret Business requirements and move concepts through to proposal and successful implementation
Take consultative approach to challenge customers requested solution design, should a better alternative exist
Excellent interpersonal skills to communicate and collaborate effectively (verbally and written) with both technical and non-technical colleagues/users either in the same team or other teams
Strong Presentation skills
Good time management and organisational skills
Willingness to learn and grow with the team
Willingness and ability to work on weekends and public holidays on implementation and operations (IT Support) related tasks
Ability to work as part of an agile team, inter dependant and independently to submit deliverables on time and in excellent quality
Proactive and take personal initiative when appropriate - self-starter
Above board work ethics - this is of utmost importance.
Flexibility to take up different tasks in the project
Ability and willingness to coach and give training to fellow colleagues and users when required
Solution and results orientated with strong customer focus.
Understand situational awareness and holistic view on topics
Continuous improvement mindset
Willing and able to travel extensively, for up to 2 weeks at a time (international
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