Job Description

Closing Date: 2024-03-08

Job Type: Contract

Job Level: Senior

Experience: Between 5 - 7 Years

EE/AA: No

Summary

We are looking for the services of an E2E Manager / Sub Product Owner to be employed on a long term fixed Contract for 3 years (Renewable & Ongoing) xefxbbxbf

This will be based in Midrand / Menlyn / Home Office rotation - for those living in Gauteng.

Remote work is possible with Quarterly visists - for those living outside of Gauteng

Send your CV to Elsa.vandenberg@mediro-ict.co.za

Description

• Implement the product vision and roadmap.
• Research, understand and evaluate product requirements on the part of business and translate them into high quality product backlog items.
• Structure and prioritise business requirements and communicate plans with stakeholders for review and approval.
• Use various techniques for efficient business process modelling, conceptual prototypes, traceability and quality management techniques.
• Proactively propose solutions to improve the support of (new) business processes.
• Maximizing product value within the available internal/external capacity per sprint and measure performance of these feature teams.
• Steer internal/external consultants and serve as a quality assurance of their deliverables.
• Eliminate impediments for development of the product scope.
• Support troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within defined SLAs.
• Technically and functionally lead the Feature Teams with Line Managers/Product Owner.
• Align internal and external IT/business stakeholders.
• Create transparency regarding resources, requirements, competencies and implementation status to Products and Domains.
• Define, request, track and, if necessary, escalate the required resources (incl. budget, skills, volume/size
• Implement the product vision and roadmap.
• Research, understand and evaluate product requirements on the part of business and translate them into high quality product backlog items.
• Structure and prioritise business requirements and communicate plans with stakeholders for review and approval.
• Use various techniques for efficient business process modelling, conceptual prototypes, traceability and quality management techniques.
• Proactively propose solutions to improve the support of (new) business processes.
• Maximizing product value within the available internal/external capacity per sprint and measure performance of these feature teams.
• Steer internal/external consultants and serve as a quality assurance of their deliverables.
• Eliminate impediments for development of the product scope.
• Support troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within defined SLAs.
• Technically and functionally lead the Feature Teams with Line Managers/Product Owner.
• Align internal and external IT/business stakeholders.
• Create transparency regarding resources, requirements, competencies and implementation status to Products and Domains.
• Define, request, track and, if necessary, escalate the required resources (incl. budget, skills, volume/size of user stories) to the Product Owners for successful implementation.
• Technical escalation to the Product Owner, including facilitating end-to-end discussions with other Product Owners, if necessary.
• Escalation of conflicts, based on user requirements, in the Product vision to the respective Product Owner: system specific for content escalation and all Product owners for capacity escalations.
• Escalate disciplinary issues or non-availability of competencies towards the Delivery Managers of the Feature Teams.
• Adhere to the Agile Working Methodology
• Daily use of the Agile Tool Chain and content-wise steering of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings, etc.
• Determine acceptance criteria/definition of done and evaluate the developed product scope, and decision regarding release or rework in the product backlog.
• Identify improvements to the Product Owner regarding the Product Owner hierarchy, including the Feature Teams as well as all relevant internal functions at GROUP and external partners, if necessary.
• Identify improvements in AWM execution towards the responsible Agile Master.
• Support the development, implementation and follow-up of methods, processes and standards for the provision of services in compliance with the law.

Minimum Requirements

QUALIFICATIONS/EXPERIENCE

• South African citizens/residents are preferred.
• Qualification in IT Business Analysis (Diploma / Degree)
• 8+ years Business Analysis or similar experience of which 6+ must be on custom developed solutions.

ESSENTIAL SKILLS:

• Logistics industry experience.
• Java & AWS Project experience.
• Agile working experience (Mandatory).
• Analyse business requirements and translate it Technical Requirements (JAVA)
• Understand system architecture & engineering concepts.
• Understand integration between different technologies.
• Identify, Assess and Mitigate risks.
• JIRA and Confluence.

ADVANTAGEOUS TECHNICAL SKILLS

• Excellent usage of MS Office tools (Excel, Word & PowerPoint).
• Soft Skills
• Ability to interpret Business requirements and move concepts through to proposal and successful implementation.
• Take consultative approach to challenge customers requested solution design, should a better alternative exist.
• Excellent interpersonal skills to communicate and collaborate effectively (verbally and written) with both technical and non-technical colleagues/users either in the same team or other teams.
• Strong Presentation skills.
• Good time management and organisational skills.
• Willingness to learn and grow with the team.
• Willingness to engage with foreign customers and be sensitive to possible language barriers and culture differences.
• Willingness and ability to work on weekends and public holidays on implementation and operations (IT Support) related tasks.
• Ability to work as part of an agile team, inter dependant and independently to submit deliverables on time and in excellent quality.
• Proactive and take personal initiative when appropriate - self-starter.
• Above board work ethics - this is of utmost importance.
• Flexibility to take up different tasks in the project.
• Ability and willingness to coach and give training to fellow colleagues and users when required.
• Solution and results orientated with strong customer focus.
• Understand situational awareness and holistic view on topics.
• Continuous improvement mindset.
• Willing and able to travel extensively, for up to 2 weeks at a time (international).

Mediro ICT Recruitment