Job Description

Do you have a minimum of 2 years recent full-time experience in the Car Rental industry in a supervisory role?Our client, an International Car Rental Company based at the Airport requires an exceptionally well-groomed and spoken Supervisor with management experience to take care of customer service and operational requirements.Excellent liaison and communication skills in English and Afrikaans are compulsory.POSITION INFO:
Requirements

• Ability to work SHIFTS including weekends
• Matric (and valid drivers license)
• Clear CREDIT record on the credit bureau
• Computer literate in MS Word, Excel, and CRM system
• Min 2 years supervisory experience managing staff
• Ability to multi-task in a pressurised environment
• Essential to be very well-groomed and well-spoken
• Bilingual in English and Afrikaans - compulsory

DUTIES:

• Working under pressure managing a team consisting of car rental agents and administrators
• Extensive customer service and delivering superior service
• Meet and Greeting of Clients
• Training of staff
• Understanding all options available to clients and being available to problem solve with problems that could occur
• Dealing with clients locally and from overseas
• General administration duties linked to all areas of the business
• Ensuring excellent quality control with all vehicles
• Upselling of various products available
• Building excellent relationships with clients
• Ensuring the team can work efficiently and effectively to the best top standards

Salary: negotiable dependent on experience, plus company car and petrol.Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.Similar jobs you might be interested in:Location: Cape Town
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