Supervisor, Mr Price Home,tyger Valley Centre, Cape Town

Cape Town, Western Cape, South Africa

Job Description


:Supervisor_Mr Price Home,Tygervalley, Western Cape:Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.Responsibilities:

  • Sales & Customer Experience Management:
  • Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
  • Team Management:
  • Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
  • Stock Management:
  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the general maintenance of the stockroom to meet housekeeping standards.
  • Risk Management:
  • Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.
Qualifications:
  • Grade: 12
  • 1-2 Years' experience in retail.
  • 1-2 Years experience in a supervisory role
  • Sales & service management.
  • Computer literacy.
  • Communication skills.
  • Retail trade.
  • Brand, customer & product understanding.

Mr Price Group

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Job Detail

  • Job Id
    JD1346693
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned