Job Description

DUITES & RESPONSIBILITIES
The duties of the National Manager Quality Programme Delivery & ETQA Control include:
Liaise with KAM on new proposals.
xc2xb7 Receive all new proposals from KAM.
xc2xb7 Allocate proposals/projects workflow to National NQC Administrators.Supervise the SETA learnership application process.
xc2xb7 Supervise all SETA learnership applications.
xc2xb7 Obtain SETA learnership approval before training commences.
xc2xb7 Ensure greenlights are issued to Campus and KAM.
xc2xb7 Provide training of SETA systems for ETQA administrators.
xc2xb7 Obtain SETA login credentials for ETQA administrators.
xc2xb7 Obtain and keep track of SETA application templates i.e., application forms and workplace-based agreements, learner support document templates etc...Quality assurance
xc2xb7 Develop quality assurance process for the learner registration and exiting process.
xc2xb7 Supervise the learner documents quality assurance process.
xc2xb7 Ensure learner documents meet the SETA compliance standards before submission.
xc2xb7 Conduct quality assurance audits to measure the level of quality in the learner registration process.Supervise the learner registration processes.
xc2xb7 Ensure that learners are registered before training commences.
xc2xb7 Facilitate the rejection/terminations and replacements.
xc2xb7 Obtain proof of learner registration and submit to KAM.Supervise SETA learnership agreement submissions.
xc2xb7 Supervise the quality assurance of learnership agreements.
xc2xb7 Arrange for learnership delivery.
xc2xb7 Resolve Seta registration queries.Supervise learner achievements and exiting process.
xc2xb7 Ensure learner achievements are loaded on SETA system for exiting.
xc2xb7 Request external moderation.
xc2xb7 Provide system support during external moderation.
xc2xb7 Follow up on external moderation reports.
xc2xb7 Upload signed external moderation reports.Collaborate with the National Manager Quality (PD&ETQA) in the review and revision of ETQA compliance, governance, and process.
xc2xb7 Assist the National Manager Quality (PD&ETQA) with conducting internal ETQA campus audit.
xc2xb7 Identify ETQA compliance risk.
xc2xb7 Collaborate with the National Manager Quality (PD&ETQA) in the risk management strategy.
xc2xb7 Monitor the Corrective Action and report on progress.
xc2xb7 Report on risk identified.Staff Supervision:
xc2xb7 Interact, coach, recognize superior performance and address substandard performance of team members.
xc2xb7 Maintain a working environment conducive to productivity, employee wellbeing and retention.
xc2xb7 Ensure the correct disciplines and teamwork are in place.
xc2xb7 Demonstrate effective, fair leadership, and inculcate the company values and culture.
xc2xb7 Supervise and engage diverse teams effectively.
xc2xb7 Collaborate on continuous professional development of team members.QUALIFICATIONS & EXPERIENCE
xc2xb7 Minimum 5 years experience in education and training project management
xc2xb7 Minimum 5 years learnership facilitation and training experience
xc2xb7 Minimum 5 years POE management experience as an assessor and moderator
xc2xb7 Minimum 3 years experience SETA learnership registration and exiting experience.
xc2xb7 Minimum 1 year SETA systems experience.
xc2xb7 Minimum of Diploma in Education or equivalent
xc2xb7 Project management certificates will be advantageous.
xc2xb7 Higher Certificate in OD-ETDP
xc2xb7 Constituent Assessor
xc2xb7 Constituent ModeratorCOMPETENCIES & SKILLS
xc2xb7 Effective Interpersonal and Communication skills.
xc2xb7 Quality management skills
xc2xb7 Quality assurance skills
xc2xb7 Auditing skills
xc2xb7 Project management skills and knowledge of project management best practices.
xc2xb7 Knowledge of project management principles.
xc2xb7 Ensuring project deadlines are met
xc2xb7 In depth information about the project area
xc2xb7 Assessment and moderation
xc2xb7 Influence and negotiation skills.
xc2xb7 Good report writing skills
xc2xb7 Fluent in written and spoken English
xc2xb7 Drivers license and own transport will be advantageous
xc2xb7 Excellent skills in Excel, Outlook, Google, Word, and PowerPoint

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