Job Description

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Overview

The Supplier Management Specialist is responsible for onboarding and maintaining suppliers and reporting on supplier performance. Oversees the execution of the supplier management procedures. The successful candidate will monitor supplier relationships with companies, ensuring that all agreements are kept to date, and meeting company's expectations for quality, delivery and customer service.

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Qualifications

Bachelor's degree in Supply Chain, Engineering, Business, Commerce, Operations Management, Business Process Management, Analytics, Information Technology, or equivalent MCIPS (Chartered institute of Procurement and Supply) PMP (Project Management Professional) SCMP (Supply Chain Management Professional) desirable
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Experience

3 - 5 years in a Supplier Management

Advantageous:

3 years' experience in Category Management. 7+ years of experience in strategic sourcing.
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Duties

Manage suppliers :

Manage the Global Omnia supplier database Manages the process to onboard potential suppliers Maintain supplier records Developing and implementing a supplier management strategy Oversee collation of supplier onboarding documentation Measure and evaluate supplier & buyer performance on an ongoing basis to ensure effective service level management with suppliers and maintenance of stakeholder expectations

Manages a Rigorous Supplier Relationship Program:

Develops, implements and manages a comprehensive supplier orientation and risk mitigation program by developing governance structures, communication/collaboration frameworks and orientation/onboarding programs to support agreement execution and build effective supply relationships. Proactively looks for ways to ensure effective relationship management with Omnia contracted suppliers by encouraging an atmosphere of trust, openness and communication in a collaborative environment with shared objectives. Develops supplier performance management processes to ensure value for money. This involves regular business reviews, monitoring of key performance indicators and supplier evaluations Provides leadership and decision-making in tense and high-risk agreement issue escalations to ensure that positive relationships are developed or improved Manages suppliers, performance according to the Supplier Recognition Program Engage with Category Management team to highlight risk and areas of potential improvement in terms of supplier management Manage supplier onboarding with suppliers in compliance with procedures and revert to Legal Department for any deviation

Robust Supplier Intelligence Program

Monitors the supplier environment to proactively identify trends and risks Develops processes to obtain and incorporate regular feedback from supplier visits, analysis of reports, and overall stakeholder experience and effectiveness of communications to improve supplier service delivery and overall impact.

Coaching Stakeholders

Coach staff in setting supplier performance objectives, assessing and optimizing performance
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Job Competencies

Technical Competencies:

Financial:

Ability to perform spend analysis at category and spend group level Ability to interpret spend analysis Ability to use TCO Model Advanced business acumen Ability to quantify/ risk costs for TOC data Ability to perform RFP/ Tender evaluation Ability to track rebates Deep understanding of financial metrics and risk management within the logistics procurement context.

Customer:

Ability to accurately define and articulate user true requirements (i.e., response time, specification, usage) Ability to develop evaluation criteria and with relevant user weightings Ability to develop SLA Ability to lead sourcing team discussions Understand factors driving demand (usage) Ability to forecast and guide customer needs to be more value focused

Supplier:

Understand Supply Market Ability to perform supply market analysis Ability to select performance measures based on sourcing strategy and business needs Execution of supplier management against SLA Ability to negotiate effectively with suppliers Development and Management of RFP/ Tender Document

Knowledge & Innovation:

Ability to understand the Organisation's business principles & procurement policies, procedures, targets and the application thereof Understand Contract Enablement Process Understand and apply TCO Principles Category strategy development Competence in using relevant IT systems Advanced Excel Risk Management

Behavioural Competencies:

Managerial:

Ability to present and share information Ability to manage and lead a team Ability to manage and lead a project Strong intra and interpersonal relationship management

Continous Improvement:

Ability to influence ways of thinking, for improvement Ability to identify opportunities, for improvement in ways of working Ability to drive the adoption of changes in ways of working Ability to work with and negotiate effectively with stakeholders
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General

Internal Staeholders:

Lead the development and maintenance of relationships with internal stakeholders by being the first point of contact for end-user sourcing queries and needs, relating to sourcing identification and delivery requirements. Manage stakeholder expectations on the delivery of sourcing services by providing effective, open, swift communication and issue resolution. Utilise a mechanism to understand delivery to internal customers (i.e. VOC - voice of customer surveys). Use queries/ complaints to understand sourcing problems, gather appropriate information, establish root cause and seek and propose solution options.

People:

Lead and manage any subordinates/ team members on projects and tasks Ensure levels of knowledge, skills and competence are in place to meet sourcing control, analysis and reporting/communication objectives, and contribute meaningfully toward departmental goals Supervise the work of subordinates by allocating and delegating work, following up and/or taking corrective action * Support subordinates in their required learning and growth objectives and manage training and development interventions, for or on behalf of the team