Job Description

Job Purpose:
An efficient, functional supply chain is the backbone of any successful regional operations, and you will use your expertise in:

• Logistics management, forecasting, and transportation to build better supply processes.
• Create contingency plans in case of disruption.
• Ensure key leadership has up-to- date and transparent reporting.

Minimum Job Requirements:

• Matric essential.
• Degree or Diploma in Logistics / Supply Chain is preferable.
• Minimum 5 years experience logistics experience.
• Excellent Excel skills.
• Valid Driver's Licence and own transport.

Essential Duties:
Report to the Customer Services Centre Manager and the Logistics Manager:

• Implement new processes and procedures for the Supply Chain department.
• Create new reporting and track information.
• Liaise with vendors and transportation partners to determine ideal scheduling and timelines.
• Evaluate existing business processes and recommend improvements
• Source rates from service providers depending on the services requested by the customer (shipping lines, transporters, clearing agent).
• Prepare quotations.
• Open, maintain, and finalise shipment files.
• Onboarding of customers onto Workflow System.
• Complete vessel bookings with shipping lines
• Monitor stack dates and keep customer informed.
• Arrange customs clearance where applicable with the nominated clearing agent and send clearance documents.
• Capture customer invoice.
• Request shipping line invoices.
• Liaise with various internal and external stakeholders to ensure full end-to-end supply chain process is adhered to.
• Confirm payments from customers with the Finance department.
• Attend to customer related queries.
• Attend to adhoc queries.

Skills and Competencies:

• Analytical skills.
• Good understanding and demonstrated commitment to internal control.
• Demonstrated analytical and problem-solving skills.
• Demonstrate commitment to continuous improvement of work process.
• Ability to work and make decisions under rapidly changing and pressurised circumstances.
• Strong attention to detail and accuracy.
• Ability to communicate well at all levels.
• Good business acumen.
• Initiative and enthusiasm.
• Good planning and organisational skills.
• Self-confident & self-motivating.
• Ability to work under pressure.
• Self-motivated to learn new concepts and participate in new projects.

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