Job Description

Supply Chain CoordinatorMinimum Requirements:

• Must have a Diploma in Logistics, Operations, Supply Chain, Business, or a similar field (NQF 7).
• 3-5 years experience in a Warehouse or Supply Chain environment, with at least 3 years at the Senior Management level.

Technical Competencies (Knowledge/Systems/Legislation)

• Proficiency in data analysis tools (e.g., Excel, SQL, Power BI, SAP) and Transportation Management System (TMS).
• Clear understanding of Warehouse Management System (WMS).
• Knowledge of Warehousing and Distribution processes and procedures.
• Solid understanding of transport operations, logistics processes, and supply chain management.
• Financial acumen.
• Computer Literacy (MS Office Suite; SAP, ERP Systems, and job-specific software systems).
• Knowledge of relevant Business Processes.
• Knowledgeable in Material Resource Planning (MRP).
• Project Management.
• Vendor Management.
• Demonstrated use of performance metrics to measure the effectiveness of the supply chain.

Responsibilities: * Transport Process Management

• Analyze, control, and optimize transport processes for efficient and cost-effective movement of goods.
• Contribute to strategic and operational plans to meet transportation objectives and budget.
• Plan, coordinate, and monitor vehicle loading and offloading.
• Ensure accurate documentation for dispatched goods.
• Liaise with transport partners for daily planning and deliveries.
• Collect and analyze data on route efficiency, fuel consumption, delivery times, and costs.
• Develop transportation metrics and KPIs to track performance.
• Evaluate transport vendors and ensure compliance with SLAs and cost targets.
• Host monthly reviews of SLA compliance.
• Assist in negotiating contracts with carriers based on performance data.
• Manage claims and incidents per policy.
• System and Process Optimization

• Review and optimize transport, material handling, and system processes for improved flow.
• Analyze current transportation processes and recommend improvements.
• Collaborate with warehouse and sales teams to implement changes.
• Conduct cost-benefit analyses on transport initiatives.
• Monitor transportation expenses for cost-saving opportunities.
• Analyze routing data for efficient delivery schedules.
• Address Transport Non-Compliance Requests (NCRs) promptly.
• Customer Service

• Maintain relationships with customers to ensure high service quality.
• Resolve customer complaints swiftly and provide feedback.
• Represent the company in stakeholder meetings.
• Collaborate with customer service teams to enhance delivery performance.
• Visit customers to understand their constraints regarding loading and offloading.
• Compliance

• Ensure operations comply with laws and regulations, including safety standards.
• Develop and enforce safety protocols to prevent workplace accidents.
• Implement emergency procedures and train staff accordingly.
• Maintain a quality assurance program and risk register.
• Ensure compliance with internal and external audit findings.
• Educate the transport team on labor legislation and compliance policies.
• Reporting

• Report on activities and progress to support business objectives.
• Ensure correct billing processes with Finance.
• Identify cost-reduction opportunities without sacrificing efficiency.
• Monitor expenditure against budget and promote resource efficiency.
• Prepare detailed reports on transport performance, including KPIs.
• Document vehicle maintenance, safety compliance, and incident reports.
• Provide insights on transportation costs and efficiency improvements.
• Compile periodic summary reports for management on transportation activities.

Boardroom Appointments