Job Description

Title Systems AnalystKEY RESPONSIBILITIES:Heading

• Working with the Specialist: customer success to comprehensively understand the requirements for the product.
• The Product development analyst will be responsible for building products of substance, by understanding the detail behind requirements.
• Working with development team members to ensure that the requirements are fully understood.
• Engage with Developers on business context of features.
• Engage with testing team to help develop detail test cases and develop test data in support of User Acceptance Testing.
• To support the product integrations with external admin providers
• To enhance product integrations to keep up with industry trends
• To build long standing relationship with admin provider.
• To manage the full Product Life Cycle. (Introduction, Growth, Maturity & Decline stage)
• To continually review product strategy in consultation with the manager.
• To be proactive in the evaluation of enhancements to the product including documenting and submitting change requirements for development.
• To develop, implement and review product controls, processes and policy and procedures.
• To communicate to all business areaxe2x80x99s on product enhancement or new functionality
• To understand the product architecture including all the product areaxe2x80x99s/processes and how all areas of the product functions
• Product management, Improvement and development
• UAT testing and Production testing.

CORE RESPONSIBILITIES:

• Analyse data and draw strategic conclusions for senior management.
• To mine data and provide various stats to management.

• Creating, Maintaining and publishing of all product related information and documentation.
• Supply editorials and product information to the marketing department for the company newsletters.
• Draft internal and external product enhancement notifications for distribution

COMMUNICATIONS & WORKING RELATIONSHIPS:Internal:

• Business support
• Development teams
• Technical
• Business champions
• BA

Reasons for Interaction:

• Resolving of queries and or testing items
• Resolving of defect on implementations
• Requesting of terminals for testing purposes
• Ensure the business requirements are met
• Ensure BA has documented the right requirements

External:

• N/a

Reasons for Interaction:

• N/a

QUALIFICATIONS, EXPERIENCE, & SKILLS:Educational Qualifications:Min Education: Grade 12 / MatricIndustry knowledge will be an added advantageProfessional Qualifications

• Bcomm informatics or similar
• Advanced Excel skills

Years of Experience1 xe2x80x93 3 Years in similar job roleOther requirements

• Working knowledge of SQL
• Script writing and reading
• Advanced Excel skills
• Fluency in English is mandatory
• Strong oral and written communications skills.
• Organisational and prioritisation skills.
• Excellent administrator with strong attention to detail.
• Technology and system savvy.
• Numeracy skills.
• Ability to work in a fast-paced environment whilst still maintaining high levels of accuracy.
• Ability to maintain supreme levels of ethical behaviour and confidentiality.
• Ability to identify opportunities for improvement

EducationLanguages

Altron