Job Description

Company DescriptionAt Continental, each of us take personal ownership for creating an inclusive culture. Our behaviours and personal contribution drive a culture of connectedness and we encourage an environment in which our people share their perspectives courageously to drive operational excellence. With us, everyone has an equal opportunity to grow, develop and live into their professional potential. Come and work for us and let your ideas shape the future!Business Solutions:xe2x96xaa Coordinate business requests within the (local) organization (incl. process owner), prioritize and prepare change proposals
xe2x96xaa Ensure that functionality of all systems meet the business needs and, if possible, can be measured in terms of usage
xe2x96xaa Consult the local business partners to support an continuous improvement process
xe2x96xaa Conduct Functional and load testing to understand the system performance
xe2x96xaa Implement EDI solutions if and when required
xe2x96xaa Develop or adapt training material for all solutions where user training is requiredLocal Key User:xe2x96xaaEvaluate gaps between existing standard (Central) processes and local business and legal requirements
xe2x96xaa Ensure quality of implementation of Conti Standard business processes
xe2x96xaa Support change as required for improved business processes eg write or amend in store Standard Operating Procedures
xe2x96xaa Single point of contact for designed business processes and their implementation
xe2x96xaa Participation in and validation of customized business processes, user acceptance tests and give approval
xe2x96xaa Development of the local end user documentation, train the end-users, support know-how transfer to end users, builds user acceptance and monitors system utilization by end users
xe2x96xaa Adaptation/amendment of GUIs, documentation and relevant master data
xe2x96xaa First level support. First contact for end user, escalate issues after verification to CKU (Didac only / Support Fleet Admin)
xe2x96xaa Assign roles to end users, authorizations and user management (Didac only / Support Fleet admin)
xe2x96xaa Support in application service improvements (participate in key user surveys, + recommend pro-active improvements)
xe2x96xaa Participates in the realization of action plans, supports rollout projects and new developments
xe2x96xaa Controls data quality (Didac only)
xe2x96xaa Ensures system compliance with Continental general and IT Rules (Didac Only)Projects (systems):xe2x96xaa Scope and evaluate business value of new request from Internal Customers
xe2x96xaa Design and develop new systems based on Internal and External customer needs
xe2x96xaa Managing external service providers. /consultantsBusiness Support
(Article Maintenance):xe2x96xaa Maintain local article master dat
xe2x96xaa Update related lists, and B2B article master lists
xe2x96xaa Facilitate Article creation with Central usersOperations:xe2x96xaaMaintain buyers manual
xe2x96xaaPricing master structure set up (per customer) in Fleet Partner
xe2x96xaaItem set up (per customer) in Fleet Partner
xe2x96xaaSystem queries, printer set up and trouble shooting - Didac
xe2x96xaaService provider management for ad hoc user and network supportQualificationsTertiary qualification in IT , Business, Commercial3 - 5 years experience in working with different software solutions and applicationsExperience in system integrationAdditional InformationMedimed Medical Aid - with 3 options to choose from with the Company subsidising 50% of the costProvident Fund - 2 options to choose from with the Company contributing an additional 10.5% towards it.Tyre Purchase discount for up to 8 tyres a yearLong service awards payments from 10 years of loyal serviceStudy Assistance and Bursaries13th chequeReady to drive with Continental? Take the first step and fill in the online application.

Continental