Job Description

Systems Manager - Cape TownFull job descriptionReports to: Director of Systems & SupportWorking location: Option to work remotely or from our office in Tokai, Cape Town, or hybrid.Start date: July 2024 (ideal) About GVILooking to find a real purpose in your career again? At GVI, our teams bring a range of specialised skills together for a common goal: supporting a more sustainable future. GVI is an international multi-award-winning social enterprise. We offer conservation and community development programs in 13 countries, all aligned to the United Nations Sustainable Development Goals, and led by our teams and experts from the communities we operate in. Working at GVI is fast-paced and fun. We value passion, authenticity and innovation, and we treat each other with respect. But we can do better than words to show you who we are! To see what it's really like to work for GVI, click here . About the roleGVI is looking for an experienced Systems Manager to ensure the efficient and secure operation of GVI's systems, with a primary focus on maximising the value and functionality of Salesforce. Key components of this role will also include maintaining and optimising other software systems, ensuring integration across platforms, and recommending new solutions to meet GVI's needs. Role and responsibilities:Maintain and Optimise Salesforce and other SystemsTailor Salesforce to meet the specific needs of GVI, ensuring it aligns with business processes and objectives.User Support & Training: Provide ongoing support and training to users to enhance proficiency, ensuring users can effectively leverage the platform.Data Management: Ensure data integrity, accuracy, and cleanliness within Salesforce. Implement best practices for data entry, data migration, and data integration from other systems.Regularly monitor and analyse system performance and usage metrics, identifying areas for improvement and implementing necessary enhancements.Troubleshooting and SupportSecurity ManagementCompliance: Ensure usage of all systems complies with relevant regulations and internal policies, such as GDPR and POPIA.Innovative Problem-SolvingCollaboration and CommunicationStakeholder Engagement: Work closely with business stakeholders to understand needs and ensure technology solutions align with business goals.Collaborate with other teams to ensure cohesive system operations and integration, as well as to support broader organisational objectives.Strategic Planning and Innovation About youIf you are ambitious, purpose-driven, and you have a great sense of humour, we want to meet you. As an organisation, we know that welcoming a broad range of people with unique identities makes us a more powerful workforce and we are committed to evolving our diversity, equity and inclusion practice. Personal attributes:Attention to Detail and Analytical Thinking: high level of attention to detail, good at identifying and solving problems.Proactivity and Creativity: Takes initiative, open to new ideas, and thinks outside the box.Communication and User Focus: Clearly explains technical info, supports users, and enhances their experience.Teamwork and Adaptability: Collaborates well with different teams, flexible with work environments, and quick to learn new features. Professional skills and experience:3 years + Salesforce administration experience5 year + experience within the IT industry1 year + management experienceSalesforce Administrator certification is advantageous but not necessary. BenefitsWere not interested in empty perks like having a coffee culture. We do have coffee - if you join our central team in Cape Town, you could find yourself roped into coffee and snack challenges if you visit the office, but you could just as easily be taking your morning coffee at Roots cafe, high in the mountains of northern Thailand if you work on a base. Heres what our global team enjoys:Social fundTraining fundHalf days on the first Friday of each quarterCollaborative, flexible cultureTransparency - hear directly from the CEO consistentlyWe laugh a lot, genuinely care about and support each other, and do the occasional dress-up You can find out more about the type of work GVI does and who we are as an organisation here . To applyPlease send your CV along with a cover letter stating why you feel you would be best suited to this position at GVI. Please note: We will do our utmost to respond to all applicants, however, given the large volume of applications we receive, this isn't always possible. If you do not hear back from us within three-four weeks, please take it that on this occasion your application was unsuccessful.

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