Systems Support Analyst

Gauteng, South Africa

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Company in the East Rand seeking SYSTEMS SUPPORT ANALYST

Qualification:

Skills required

Improves systems by studying current practices and designing modifications;
Recommends controls by identifying problems and writing improved procedures
Maintains system protocols by writing and updating procedures;
Provides references for users by writing and maintaining user documentation; providing help desk support and training users;
Maintains user confidence and protects operations by keeping information confidential;
Prepares technical reports by collecting; analysing; summarizing information and trends;
Contributes to team effort by accomplishing related results as needed;
Promoting Process Improvement;
Familiar with testing methodology and able to perform unit testing on software;
Develop reporting according to specifications from business;
Attend to audit queries as and when required; and
Perform ad hoc duties as and when required within reasonable job scope

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