Job Description

Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients.Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human-machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end. We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics.Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.TA Leads in this role get to: Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and / or new hires. Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels. Strengthen relationships: Establish and maintain communication with outside resources to help build a network for sourcing qualified applicants. Support the team: Facilitate the completion of drug tests, background checks and other pre-employment requirements.QualificationsOur most successful candidates will have: - High-Volume recruiting experience with the ability to achieve aggressive hiring targets - Must be open to working onsite -Ability to work in MS Office - Experience working within an Applicant Tracking System (SmartRecruiters, a major plus!) - Ability to efficiently manage time and keep track of multiple schedules, meetings and initiatives - Ability to be pro-active in developing trust and professional rapport with employees and team members; work as a team-player - Strong verbal and written communication skills; be able to communicate in a clear, constructive and professional manner - Ability to identify, recruit and develop talentAdditional InformationCRITICAL COMPETENCIES:

• Team Leader. Strong interpersonal and team-building skills with the ability to lead supporting teams, from conceptualization to conversion to execution.
• Assertiveness. Moves quickly and takes a forceful stand without being overly aggressive.
• Strategic Thinking. Demonstrates the ability to quickly and proficiently understand and absorb new information to develop and implement short-mid-term strategies.
• Analytical skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Identify trends and make suggestions for improvement.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Communicator. Excellent organizational, written, and oral communication skills with all audiences.
• Influencer. An ability to influence in a matrixed environment.
• High energy. Strategic thinker who is self-directed and driven and operates with a sense of urgency.
• Industry Customer-Centric Approach. Understanding the needs, pain-points, behaviour of the customer and how to align the companys offering and value proposition with them.

Sutherland