Job Description

Job title:

Talent Acquisition Manager

Reporting to:

Head of People

Location:

Cape Town (Hybrid)

ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS

WHAT WE DO

Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can spend more time doing what they love.


If you're looking for a new place to call 'home' that believes in the potential of the broader SME landscape in South Africa and a place where you'll work with awesome people - then Lula's the place for you!

We're making business banking fast, human, Lula!

OUR VALUES

Collaborative

- we're a clan and work together as a team, always towards a common goal

Committed

- we're accountable and follow through no matter the challenge

Curious

- we look for better ways to do things and make a positive difference

Connected

- we stay close to, learn from and look to understand each other and our customers

Compassionate

- we go out of our way to care about our colleagues, our customers and our community


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Overall Purpose:

As our Talent Acquisition Manager, you'll lead the charge in attracting, hiring, and retaining top talent that will enable Lula to succeed now and in the future.


In this role, you'll own our talent acquisition strategy, ensuring it aligns with our culture, ambitious growth plans, and positions Lula as an employer of choice. You'll lead and inspire a high-performing recruitment team, optimise hiring processes, champion an exceptional candidate experience, and partner with management to ensure we hire the right people in the right roles.


If you're a strategic thinker, people leader, and passionate about hiring in the FinTech space, this is your opportunity to make a real impact

ROLE RESPONSIBILITIES

Lead a team of talent acquisition professionals, providing coaching and guidance to ensure high performance and alignment with business needs. Build valuable relationships with head of departments to understand their hiring needs, and facilitate training sessions to build strong hiring capabilities within the business to ensure managers are equipped to make quality hiring decisions aligned with business objectives. Build and lead the employer brand strategy and roadmap, ensuring it positions us as an employer of choice within the FinTech market. Ensure an exceptional candidate experience aligned with our culture from initial contact, during the hiring process, all the way to the first day in a new role. Continuously track, analyse and use data-driven insights to continuously improve employer branding, candidate experience and the overall effectiveness of our hiring processes. Contribute towards building and maintaining a diverse and inclusive workforce by leading initiatives that will attract diverse talent. Lead the end-to-end recruitment of hard-to-fill, senior and executive level positions when needed. Manage the talent acquisition budget and associated spend on agencies, systems, job portals or any other hiring related initiatives.

Optimise recruitment processes through the implementation of modern technology, including Applicant Tracking Systems (ATS), AI-driven tools, and recruitment marketing platforms.

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THE SKILLS AND EXPERIENCE WE'RE LOOKING FOR

Degree or diploma in Organisational Psychology, Human Resource Management or related field. 4+ years of relevant experience in a Talent Acquisition leadership role, with a preference for high-growth, fast-paced industries. Excellent leadership and team-building abilities. Experience working in start-up, FinTech, Financial Services, or Tech environment is advantageous. Knowledge of South African labour law and compliance requirements. Experience advising and coaching managers on hiring best practices. Experience in leveraging modern recruitment technologies (ATS, AI tools) to streamline hiring.

THE COMPETENCIES WE'RE AFTER

Strategic thinking and the ability to align talent acquisition strategies with business goals and long-term growth. Strong team leadership, and the ability to motivate a high-performing talent team. Ability to foster positive, strong relationships with diverse groups of people at all levels. Ability to partner with senior leaders to understand and fulfill hiring needs effectively. Solid organisational skills and the ability to handle multiple projects and priorities without missing a beat. Analytical thinking and ability to track, analyse, and use recruitment metrics to make effective data-driven decisions. Strong interpersonal and networking skills to engage, inspire, and influence internal and external stakeholders.
Please note that all appointments are subject to our background checking process, which may include Credit, Criminal and any other job inherent checks.