Team Leader: It Support

Piet Retief, MP, ZA, South Africa

Job Description

TWK Agri has the following vacancy available: Team Leader: IT Support within the IT division at Piet Retief, Mpumalanga.



Responsibilities and Duties:

Lead and manage the IT Support Technician and Helpdesk teams, including scheduling, performance management, and mentoring Prioritise and coordinate team workload for efficient resource use Oversee and ensure timely resolution of technical issues, ensuring service level agreements (SLAs) are met Troubleshoot complex technical issues and develop a knowledge base of common problems and solutions Communicate with upper management and other departments to report on team performance and improvements


Qualifications and Skills:



Matric / Grade 12 A+ and N+ Certifications Valid Code B driver's license and passport Minimum 2 years' IT support experience Strong troubleshooting skills in Windows, printers, networks, and hardware/software Excellent interpersonal skills and the ability to meet deadlines Goal-oriented and driven to deliver results


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Job Detail

  • Job Id
    JD1401507
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Piet Retief, MP, ZA, South Africa
  • Education
    Not mentioned