Team Leader: Publishing

Western Cape, South Africa

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: Key Responsibilities:

Achievement of the team's targets/KPI's in line with the Brand(s) product requirements.
Ensuring compliance standards & legislative requirements are adhered to and met against agreed quality benchmarks.
Managing relationships with internal & external stakeholders to achieve the desired outcome.
Consistent focus & improvement of client service delivery.
Ensuring that reports are analysed & compiled accurately to provide feedback on individual and overall team performance.

Qualifications and Experience:

Matric qualification
Management related qualification [advantageous]
Part or full qualification that is recognized by the Financial Services Board
RE5 Financial Services Board Qualification [advantageous]
2 years management experience
Be willing to commit to continuous learning
Relevant sales experience
Sound understanding & application of people management procedures [e.g., IR, coaching]

Skills:

Behaviours:

Achieving Results - Is 'results' driven and achieves success by proactively tackling challenges
Adhering to Standards - Ensures quality and compliance in the delivery of their work
Meeting Customer Expectations - Consistently delivers exceptional customer service
Planning & Organising - Uses a structured approach to effectively manage tasks
Presenting & Communication - Articulates ideas clearly to different audiences

#LI-AS1Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act

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