Job Description

Structural InformationJob number: 10006631Job title: Tech Officer: Core Network Field OpsJob grade: OP1Group/ BU: OpenserveDivision: OpenserveSpan of control: 0Reports to: ManagementREM Functional Area: TechnicalCore DescriptionPerform acceptance/ commissioning/ assurance/ fulfilment and preventative maintenance on Core and Access telecommunications technologies.Job ResponsibilitiesOUTPUT 1
Maintained Equipment/ Systems/ Performed Routines (PMT)
SUB-OUTPUTS
Monitor equipment/ system performance
Determine maintenance/ TBI activities
Facilitate site access
Execute maintenance/ TBI activities
Complete relevant administration
Provide report back/ recommendations
Replace and/ or service resources
Provide assistance and support on request
Create System backups
Do general Housekeeping
Compliance to the DOP, OSS systems processes
Update records
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames
CPE Equipment
Buildings and Sites
OUTPUT 2
Repaired Equipment/ System
SUB-OUTPUTS
Receive and analyse fault information
Diagnose fault/ identify requirements and source spares
Facilitate site access
Repair fault
Remove dead jumpers, where required
Conduct functionality tests, complete admin/ advantex Provide assistance and support on request
Update records
Provide report back/ recommendations
Process and return faulty equipment for repair
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 3
Installed Equipment/ Systems/ Activated Services
SUB-OUTPUTS
Receive and analyze request for installation/ activation
Obtain installation/ activation details and equipment
Facilitate site access
Install/ activate equipment/ systems/ services
Perform functionality tests, complete admin
Provide assistance and support on request
Update records/ labelling
Provide report back/ recommendations/ advise re-planning
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 4
Recovered Equipment/ Systems/ Services
SUB-OUTPUTS
Receive and analyse request for recovery
Facilitate site access
Recover equipment/ systems
Remove dead jumpers where required
Scrap/ return equipment
Store instruments/ equipment
Provide assistance and support on request
Update records, complete admin
Provide report back/ recommendations
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE EquipmentCore CompetenciesFUNCTIONAL KNOWLEDGE
Application Software; Broadband technology; IP Technology; Mechanical Aids; Network Management Systems; Ancillary Equipment; Safety & EMS Regulation & Standards; Switching Technology; Non-Voice; Transmission Technology; Wireless Technology; CLICK compliance, MiMix Vehicle ComplianceFUNCTIONAL SKILLS
Administration; Analytical; Communicating; Computer Literacy; Interpersonal; Mast and Tower Climbing; Configuration; Technical& Test Equipment Handling & Techniques; Skills transfer; Rectifier First Line Maintenance
ATTITUDES/ LEADERSHIP COMPETENCIES
Accurate; Customer Focus; Dedicated; Proactive; Quality Awareness; Responsible; Team Player; AdaptableCertificationsEducation

• NQF 6: 3 year Diploma/ National Diploma in Engineering
• OR NQF 4 (Grade 12) in Mathematics or Science

Experience

• 6 months/ 1 Year relevant experience
• OR 3 years relevant experience

Additional InformationOutputs (continued):OUTPUT 5
Commissioned/ Accepted Installations
SUB-OUTPUTS
Receive specification/ requirement
Confirm equipment requirement
Facilitate site access
Perform Acceptance Test Procedures (ATP)
Commission equipment
Perform functional tests
Provide assistance and support on request
Complete administration
Confirm completed commissioning
Provide report back
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 6
Performed Compliances
SUB-OUTPUTS
Submit claim forms, as prescribedRe-allocate Opex and Capital work as prescribed
Follow DOP Station handling procedures
Conduct DOP audits as per agreed timelines
Adhere to Advantex/ WFM processes and procedures
Perform compliances
Perform site surveys and asset verifications
Escalate any deviations
Update records
RANGE
Overtime and S&T
DOP Station spares
Advantex Tools and Test Equipment
SHE Management
EUD Devices
Telkom Policies
Telkom assets and sites
TBIs
Telkom Mobile/ProjectsExperience:

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• Valid Drivers license
• Ability to work after hours
• Ability to work overtime
• After hours call out (stand by)

Physical Requirements

• Colour Vision
• Work at Heights

Key Stakeholders

Telkom