Business unit, Department, ReportingBusiness Unit Operate
Department Digital Workplace Management (DWM)
Job grade OP1Core DescriptionTo provide technical assistance and maintenance of computer systems, logistical support, audio visual equipment's etc. Provide service activities on company systems, including installation, discontinuance, relocation, diagnosis, emergency repair etc. while minimising equipment downtime and ensuring client satisfaction. Manage Services Administration on Office 365, Mimecast and Backup Solutions. Liaise with external resources (3rd Party Management) to facilitate resolution of 3rd party IncidentsKey Deliverables / Primary Functions
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