Job Description

Job Summary Job Experience & Skills Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Technical Business Analyst, preferably in the insurance or financial services sector.
• Strong understanding of software development lifecycle (SDLC) methodologies, such as Agile or Waterfall.
• Proficient in gathering and documenting business requirements, creating functional specifications, and user stories.
• Solid analytical and problem-solving skills, with the ability to translate complex concepts into clear technical specifications.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Experience with industry-standard tools and technologies used in business analysis and project management.
• Knowledge of insurance products, policies, and regulations is a plus.
• Professional certifications, such as CBAP (Certified Business Analysis Professional), are desirable but not mandatory.

KPA's:

• Collaborate with cross-functional teams, including business stakeholders, software engineers, and project managers, to gather and document business requirements.
• Analyze and translate complex business needs into technical specifications and user stories.
• Conduct thorough feasibility studies and impact assessments to ensure proposed solutions align with business objectives.
• Perform gap analysis and identify areas for process improvement, cost optimization, and enhanced efficiency.
• Act as a bridge between business stakeholders and development teams, ensuring effective communication and understanding of requirements.
• Assist in the testing and quality assurance of software applications, ensuring they meet the defined specifications.
• Provide ongoing support and guidance to end-users, addressing any technical issues or concerns.

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Bonginkosi Mabaso
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