Job Description

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve peoples lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And were insanely dedicated to creating a work environment that you look forward to every single day. Thats why we invest heavily in our employee engagement, so you enjoy the tech industrys best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, were on a mission to break new ground and lead the real estate industry into a digital-first future.We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.Working Hours: North America (EST) 8:30 - 17:00 - Reminder to keep Daylight Savings in mind.POSITION OVERVIEW:MRI is looking for someone who is excited by a challenge and is committed to moving our products, brand and client services forward. The successful applicant will focus on the MRI products.The position involves providing services to many of South Africas top property companies. This will include training, support and project implementation. Based in an office environment which is innovative, fun and caring, and offers great learning and growth opportunities.RESPONSIBILITES:xc2xb7 Co-plan projects with projects manager.xc2xb7 Drive project implementations to ensure effective system implementation.xc2xb7 Be able to work on multiple projects simultaneously.xc2xb7 Ensure projects are delivered on time and of satisfactory quality.xc2xb7 New client training and consultancy services on MRI products.xc2xb7 Keep client decision-makers informed of progress or lack thereof.xc2xb7 Take part in project close-off meetings with clients and facilitate transfer to support procedure.xc2xb7 Regular meetings with project manager on project progress.xc2xb7 Provide training services to existing clients.xc2xb7 Provide training on new system features.xc2xb7 Provide product application support to existing clients.xc2xb7 Assist with analysing complex support queries.KNOWLEDGE AND SKILLS:xc2xb7 Positive presence and mindset.xc2xb7 Good communication skills.xc2xb7 Good commercial and business acumen.xc2xb7 Strong relationship building skills.xc2xb7 Self-motivated and able to work independently.xc2xb7 Collaborative work in a team environment.xc2xb7 Excellent time management skills.xc2xb7 Good problem-solving skills.xc2xb7 Detail Orientatedxc2xb7 Own transport and be able to travel (local and abroad)xc2xb7 Ideally 1 to 2 years work experienceQualification:B. Com (university degree), or BSc (Hons), or similar degree

MRI Software