Job SummaryTechnical Desktop Engineer (12-Month Contract) (CPT ONLY) IT - Support
Cape Town - Western CapeENVIRONMENT:A strong technical & self-driven Technical Desktop Engineer with an entrepreneurial flair is sought by a dynamic Independent Asset Management Firm. Joining its User Technology team, you will provide 2nd and 3rd Line technical support to multiple teams across different locations, specializing in application software and hardware troubleshooting. You will also maintain the technical knowledge base by creating, editing, and publishing articles to Confluence for future use, cultivate a positive customer support experience while providing after-hours and on-call support on a rotational basis. You will need an A+, N+ Certifications or relevant experience in Office 365, Windows 10/11, Azure, Intune, OneDrive, SharePoint, Teams with at least 3-5 years work experience in a similar role. You will also need proficiency in Mimecast, Citrix, Microsoft Office 365, OneDrive for Business, Bloomberg, FactSet and ThinkFolio, PowerShell/SCCM, Service Now or similar ITSM toolset.DUTIES:
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