Job Description

We currently have a vacancy for the above position and wish to invite suitably qualified applicants to submit their details for our consideration.

The successful incumbent, will report to the Technical Manager and the responsibilities of the position include:

Performing electronic and mechanical repairs to products

Conduct Field Service Support as assigned daily on all products which are supported by the Company

Compiling, recording and updating data on Zoho Call log management system

Preparing, configuring and installing of Mobile computer equipment into vehicle, warehouses and factories

Conducting Wireless Site Surveys

Conducting regular site audits and preventative maintenance at customer sites

Providing consultation support for installations

Configuring and setting up of sales and test demo systems as per instructions.

Undertaking on site installations as and when required

Handling all related administration in the completion of forms, job cards, etc

Adhering to all health and safety requirements in the execution of responsibilities

Providing post - sales support to the Company staff, business partners and end-users

Ideally the successful incumbent should have

Matric, grade 12 or equivalent qualification together with a minimum of 2 years' experience in the repairing of digital and /or RF equipment to component level in technical repairs;

Computer Literacy with at least the ability to work on Word and Excel in the Microsoft Office suite;

A working knowledge and understanding of Application Software, Barcode Label Printing software and WLAN;

Familiarity with Microsoft Windows operating systems

SMD component soldering skills

A good team player with above average communication skills both telephonically and in person.

Proven experience in successfully interacting with customers;

The ability to handle multiple responsibilities at the same time;

Self-driven and enthusiastic with a strong customer service orientation;

English literacy and numeracy of at least a Grade 12 level;

Ability to handle all repairs according to strict deadlines;

Willingness to travel for work as and when required;

Professional and presentable appearance; and

Valid Driver's License

Job Type: Full-time

Work Location: In person

Application Deadline: 2025/03/24