Job Description

Eastern Cape, Port ElizabethMonthly Cost To Company (Market related)Our client, a market leader in offering a wide range of dehumidifiers, heating and cooling products, based in Port Elizabeth, is currently looking to employ a Technical Internal Sales Representative.A wonderful career opportunity awaits you.Minimum requirements:

• Minimum 3 years' experience in a similar sales role.
• Ideally from an air conditioning or related background but not essential
• Must have own transport
• Must have a proven track record in internal sales and technical ability
• Good telephone presence.
• Bilingual; preferably English and Afrikaans.
• Good computer skills including typing, Outlook/Gmail, Excel, Word, Google etc.
• Technical understanding.
• Quick leaner.
• Attention to detail essential.
• Can work unsupervised.
• Basic accounts experience would be a bonus but not essential to the position.
• Team player.
• Filing and other admin work would be done.
• Customer orientated - we pride ourselves on our service levels which MUST be maintained.

Skills:

• Communication skills.
• Product Knowledge.
• Time management.
• Resilience and Persistence.
• Adaptability.
• Problem-Solving Skills.
• Tech-Savviness
• Follow-up Skills.

Key Responsibilities:

• The incumbent would be expected to service the needs of the company's existing clients, respond to new sales inquiries and to support the activities of the external sales team.
• Answering email and telephone inquiries.
• Respond to Live Chat on our web site.
• Support of the national sales manager and sales agents.
• Update customers on orders and delivery of those orders.
• Assistance of documentation of orders being dispatched (invoicing, packing lists and waybills).
• Update and control of eCommerce platforms including our own web site, Takealot and other retailers.
• Market research and assistance of the marketing department.

Please consider your application unsuccessful if you do not receive a response withing 2 weeks of submitting your application.

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