Our client in the Food and Beverage industry is currently looking for a Technical Manager, in Epping, Cape Town.Responsibilities:
Stakeholder/Customer Relations:
Understand customer requirements and design and implement an appropriate system to meet the requirements.
Manage customer complaints within targets
Seek to continuously improve customer relationships through closely working with the internal and external customer.
Liaise with NPD department during product development to approve developmental technical processes.
Update and approve product specifications for customers including on WW portal
External audits:
Lead all third party/customer audits for the site and facilitate closing of corrective actions.
Supplier Quality Assurance:
Conduct and participate in supplier audits.
Sign off all new raw materials and packaging for new product development purposes.
Ensure all raw material approved is within specification, including approval of raw materials from alternate suppliers.
Liaise and provide service rating for all external service providers at site level.
Financial Management:
Manage the technical budget.
Assist in compiling the necessary information for budget reviews.
Documentation and Administration:
Monthly technical reports.
Conduct and document food safety team meetings.
Trend monitoring and verification reports to identify areas of improvements.
Release at site level all documentation as distributed by the Group Document Controller Technical Manager/Final/November 2019.
Quality & Food Safety:
Understand the Amaro Foods food safety and quality management system and ensure proper implementation and maintenance thereof at site level
Continuously improve the food safety documented traceability system for the site to ensure proper due diligence.
Adhere to all relevant legislation and ensure all final product label information meets legislative requirements.
Ensure all site certifications are maintained at the appropriate standards.
Set up and adherence to training plan that aligns to requirements of quality/food safety management system.
Continuously review and update site allergen management programs as part of risk management.
Ensure timeous close off NCRs relevant to the Technical.
Department, including identification of repeating total NCR trends to drive continuous improvement.
Promote a culture of quality and food safety management within the site.
Implement and monitor performance of GMP and PRP programs in the facility
Identify quality control points within processes and ensure suitable controls are implemented.
Continuously review quality and food safety risk assessments in line with emerging risks and regulatory requirements.
Conducting all relevant compliance testing and ensuring all corrective actions are closed off.
Ensuring internal audits are conducted as per internal audit schedule and appropriate action is taken to address deviations.
Participate in cross site audits.
Process Improvement:
Actively seek continuous improvement initiatives - stay abreast of industry and customer/requirements and international trends about relevant standards and identify and implement improvement
Risk and Compliance:
Comply with the necessary Occupational Health and Safety requirements
Ensure compliance with all food safety regulations, pest control and housekeeping.
Participate in personal hygiene checks
Ensure compliance with all food safety legislation and regulations, organizational food safety management system requirements.
Cultural Fit:
Live the brand by living our core values.
Always striving to do your best.
Requirements:
Tertiary Degree or Diploma in Food Science, Microbiology or equivalent.
Supplementary advanced training in Food Safety Systems.
Tertiary Degree or Diploma in Food Science, Microbiology.
Supplementary advanced training in Food Safety.
At least 5 years quality assurance management experience.
Minimum 6 - 8 years experience in food manufacturing.