Job Description

Job Summary

The technical product owner is responsible for the successful delivery of high-quality products, assisting clients with requirements analysis, project management and support. The technical product owner is responsible for coordinating multiple projects across brands and clients. The position will require someone with at least 3-4 years of experience as a technical product owner/ project manager/ business analyst in the tech industry.

A qualification (Certificate, Diploma or Degree) in project management, business analysis or anything related would be to your advantage. Excellent grasp of ticket writing, agile delivery and business analyst processes. Must have experience using Jira for agile delivery. Technical acumen is a must for this role, and successful candidates will need to illustrate a thorough understanding of software systems.

What you will do:

1. Document product requirements

• Elicit requirements from project stakeholders
• Understand and illustrate requirements by means of producing relevant artefacts, including context diagrams, process flows, data flows, C4 diagrams and other relevant artefacts
• Document impact of requirements on the high level architecture of systems
• Analyse software documentation (e.g. API documentation)
• Understand and communicate a software systems technical stack at a high level.
• Clearly define project context deliverables and outcomes
• Write comprehensive user stories and acceptance criteria

2. Manage development projects

• Work with developers and Scrum Master to produce time estimates for project work
• Plan iterations
• Create and maintain product backlog
• Run iteration planning and retrospective meetings with Scrum Master
• Plan and schedule resources with Scrum Master
• Manage iterations
• Ensure that development work runs smoothly
• Coordinate development iterations across all project teams
• Manage quality output

3. Manage client relationships

• Run professional meetings with product stakeholders
• Build trusting relationships with clients
• Manage stakeholder expectations

4. Manage product lifecycle

• Work with customers in the ongoing enhancement and improvement of the product
• Provide input into product direction and strategy
• Suggest product enhancements and improvements
• Manage product support and guiding operational processes as required

INDIVIDUAL COMPETENCIES:

• Collaborative team player
• High emotional intelligence
• Critical thinker and natural problem solver
• Organised and able to work under pressure
• Multi-skilled with varied experience
• Professional with the ability to communicate at all levels of the organisation
• Technical and business acumen

This is a HYBRID position

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