Technical Product Support Specialist
Job Description
Technical Product Support Specialist Northern Suburbs Cape Town Salary dependent on experienceIf you are technically savvy, detail-oriented, have SQL experience and are eager to learn, wed love to hear from you!Beneficial Skills:Experience with fruit industry software packagesSymbol scanner experienceProficiency in MS OfficeAccounting knowledgeFinance and logistics experienceJob Functions:Support software products on-site and telephonicallyHandle customer inquiries externally via phoneCollaborate internally with colleagues and the development departmentHelpdesk admin - logging and following up on callsLog calls on behalf of clientsTest completed calls or queries from clientsConduct ad hoc testing of software productsRelease new program versions to clients and write release notesInstall and upgrade software productsPerform related ad hoc tasksComputer literate with strong technical abilityExcellent attention to detailExcellent communication skills (Afrikaans & English)Strong interpersonal skills at all levels team playerGood administration skillsAbility to meet deadlinesValid drivers license and reliable transportAbility to work efficiently and effectively under pressureAbility to work independently without supervisionWillingness to travelEagerness to learn and innovateMS SQL knowledge and experience
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Job Detail
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Job IdJD1332158
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned