Job Description

DO YOU HAVE THE APPITITE TO GROW YOUR MAGIC?

Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces, and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.

Founded in Belgium in 1919, From humble beginnings to worldwide success, join us on our journey and discover our history and heritage.

We've evolved from a father-and-son start-up in Belgium, to a global group with more than 9000 employees, 93 innovation centers, and more than 65 manufacturing operations across 81 countries to date. It's with great pride that we look back on this century of hard work, courage, and innovation. Thank you for making it all possible and let's continue building the next 100 years of shared success!

Our passion for innovation, pioneering spirit, and core value our communities, is what makes working at Puratos so magical.

TECHNICAL SALES CONSULTANT - INDUSTRY

(Eastern & Western Cape, South Africa)

POSITION OVERVIEW

Sell technical ingredients into the industrial sector (high volume manufacturers) and continuously assess customer requirements in order to increase baskets of Chipkins Puratos products sold to customers as per customer needs.

Provide professional product knowledge, technical expertise and advice to customers within the industrial sector with the objective of maintaining a high level of customer retention and customer satisfaction.

KEY ACCOUNTABILITIES * Conduct Product Needs Evaluation Analysis for customer and potential customers

• Set up appointments with customers for business dialogue/engagement /customer visits
• Communicate with customers effectively during customer visits or interviews
• Carry out thorough Customer Needs Evaluation and Analysis based on customer requirements as assessed during customer visits or interviews
• Provide consultancy and support services for customer and potential customers

• Carry out and implement ingredient replacement projects/solutions
• Communicate with clientele regarding ingredient replacements
• Perform product demonstrations by showing the correct use of Chipkins Puratos products
• Attend to product enquiries
• Assist customers with trouble shooting issues
• Provide consultancy services to customers
• Provide market information to Sale Representatives and Senior Technical Sales Consultant

• Prepare and bake-off Chipkins Puratos ingredients for customers and promote features and benefits of Chipkins Puratos products over those of competitors to customers, solution offerings, technical advice
• Compile Trial reports for Senior Technical Sales Consultant
• Provide contact reports on each customer and/or branch visit
• Compile Product Design and Status report
• Conduct Competitive Intelligence Assessment of opposition and competitors' products
• Build relationships with customers/clients.
• Perform other duties as per operational requirements.

JOB MINIMUM REQUIREMENTS

• Grade 12 and any relevant Bakery qualification in Baking & Confectionery; preferably a National Diploma in Food Science and Food Technology
• Driver's License
• Minimum of 10 years' experience in the Industrial bakery sector with in-depth knowledge of processes and procedures in Industrial bread plant bakeries; experience in functional bakery ingredients and bakery processing systems; experience in product development of bakery related products and systems; preferably SETA accredited certificate in baking.
• Computer literacy: MS Office suite (Outlook, PowerPoint, Excel, Word).
• Knowledge of basic arithmetic, and general accounting principles and practices and concepts.
• Over and above normal working hours; flexible working hours are required depending on customer needs; extensive travelling is required.
• Written comprehension - the ability to read and understand information and ideas presented through spoken words and sentences.
• Good communication skills - English is a prerequisite.
• Ability to read and write in English and any other language(s).
• Good personality, hardworking, teamwork, service orientated, creative, innovative, trustworthy, open to learn from feedback.

REQUIRED COMPETENCIES

• Collaborating Effectively: Ability to think and act as one team in a spirit of trust and respect. Being open to different ideas. Building formal and informal relationship networks.
• Communicating Effectively: Developing and delivering communications in diverse modes that generate a clear understanding of the unique needs of different audiences.
• Driving Performance: Showing ambition and going the extra mile in achieving expected results. Driving sustainable operational excellence through diligent planning, prioritization, monitoring & effective use of resources.
• Improving Continuously: Being passionate about achieving high quality standards for oneself and the organization. Constantly looking for and taking advantage of improvement opportunities
• Managing Customer Needs: Being able and eager to find out what the internal or external customer wants and needs and to act accordingly. Making the life of the customer easier. Fostering a customer centric culture.
• Ethical, honest and utmost integrity - sharing Puratos values.

OFFER

Puratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course, Puratos offers a competitive package (salary, and market related benefits) but additionally, offers you a position that you can further develop and shape.

Puratos