Technical Service Manager

Johannesburg, GP, ZA, South Africa

Job Description

Managing a team of Service Technicians and Advisors. Manage and approve budget Deep understanding of vehicles and warranties Deep understanding of workshop Lead and manager of at least 50 employees Mechanical understanding and technical experience Attending safety meetings to ensure the service team abides by safety policies and procedures Mentoring the service staff by promoting an environment where they can grow and excel in their craft Performing administrative duties such as communicating with vendors, greeting customers or answering phone calls to schedule service appointments Developing a working knowledge of industry laws and regulations to ensure their service department is in compliance Maintaining customer relationships to ensure repeat customers by handling customer concerns in a timely manner
Job Type: Full-time

Pay: R30000,00 - R60000,00 per month

Application Question(s):

What is your qualification? How would you rate your automotive diagnostic ability? How many Years have you been in a Supervisory/Management Role? What is the most number of staff you have directly managed? What vehicle brands are you most familiar with? Do you have your own car/ back up car? Have you ever experienced gearbox failures in your workshop? Who did you use (supplier) to repair the gearboxes? What experience do you have on gearboxes and diffs? What results, reports do your manager expect from you daily, weekly and monthly? What are your golden rules for the workplace? Tell us about your average day at work How would you rate your Micrsoft Packages, particularly Excel? Why would the company hire you for this position
Experience:

Automotive Workshop Management: 5 years (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1397743
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, GP, ZA, South Africa
  • Education
    Not mentioned