Technical Support Engineer
Centurion, Gauteng, South Africa
Job Description
Job Summary Key Responsibilities:
- Provide technical support and maintenance for systems and networks.
- Conduct fault-finding to identify and resolve issues promptly.
- Perform systems maintenance, including servers reboot and network maintenance.
- Log in to servers and routers to diagnose and address issues.
- Prepare detailed reports on system performance and maintenance activities.
- Manage network infrastructure and ensure its reliability and security.
- Provide exceptional customer support, addressing queries and issues efficiently.
- Demonstrate a willingness to learn and adapt to new technologies and methodologies.
- Degree from a technical university in Computer Science, Information Technology, or related field.
- Strong technical aptitude and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Excellent communication skills and a customer-centric approach.
- Willingness to work in shifts, including 2 weeks in-office shifts and 2 weeks on standby throughout the month.
- Familiarity with server and network administration tools and protocols.
- Experience with writing technical reports and documentation is advantageous.
- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- Dynamic and supportive work environment with a focus on innovation and collaboration.
Only shortlisted candidates will be contacted.Network FinanceRecruiter
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Job Detail
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Job IdJD1310490
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCenturion, Gauteng, South Africa
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EducationNot mentioned