Telesales
Johannesburg, Gauteng, South Africa
Job Description
Job description/responsibilities:
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct potential customers to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the companyxe2x80x99s reputation.
- Go the xe2x80x9cextra milexe2x80x9d to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
- Proven experience as telesales representative or other sales/customer service role.
- Must be fluent in English and Afrikaans.
- Must be computer literate and possess relevant knowledge of computer programs and telephone systems.
- Ability to learn about various products and services, as well as describe/explain them to potential customers.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Passion for sales.
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Job Detail
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Job IdJD1328558
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R10000 per month
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned