Telesales
Johannesburg, Gauteng, South Africa
Job Description
Job description/responsibilities:
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct potential customers to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the companys reputation.
- Go the extra mile to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
- Proven experience as telesales representative or other sales/customer service role.
- Must be fluent in English and Afrikaans.
- Must be computer literate and possess relevant knowledge of computer programs and telephone systems.
- Ability to learn about various products and services, as well as describe/explain them to potential customers.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Passion for sales.
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1332741
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:R10000 per month
-
Employment StatusPermanent
-
Job LocationJohannesburg, Gauteng, South Africa
-
EducationNot mentioned