Job Description

Listing reference: cartr_000550Listing status: OnlineApply by: 31 October 2024Position summaryIndustry: Call Centre IndustryJob category: RepresentativeLocation: Kwazulu NatalContract: PermanentRemuneration: Market relatedEE position: YesIntroductionWe are looking for a Telesales Team Manager for our Pinetown Office. A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 23 countries over 5 continents.Job description

• Ability to lead a Sales Team with a proven tracked record of getting maximum results.

Duties and Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls

• Coordinating with marketing on lead generation

• Compile reports daily

• Liaise with QA managers to ensure quality standards are met

• Set up calibration when necessary

• Delegate work accordingly to promote efficiency

• Ensure that targets are met

• Attend meeting and facilitate training when necessary

• Monitor the performance of the team

• Setting individual sales targets with the sales team

• Tracking sales goals and reporting results as necessary

• Overseeing the activities and performance of the sales team

• Ongoing training of the sales agents

• Develop your sales team through motivation, counselling, and product knowledge education

• Understand our ideal customers and how they relate to our products

Minimum requirementsRequirementsQualifications/knowledge/experience

• Matric
• Minimum four years management of sales staff
• Must have Outbound and Predictive Dialer experience
• 2-3 Years' Call Centre Team Management Experience Knowledge and Skills
• Experience in planning and implementing sales strategies
• Experience with Report
• Experience managing and directing a sales team
• Excellent written and verbal communication skills

Cartrack