Job Description

Are you an experienced Telecoms Team Leader ready to grow your career with a leading name in the industry?Were offering an exciting opportunity to join the Head Office of a prominent telecommunications company based in Roodepoort. Were looking for a results-driven leader with a proven track record in driving sales performance, along with a passion for coaching and developing high-performing teams.JOB RESPONSIBILITIES:

• Lead & Drive Performance: Propel your team to achieve monthly KPIs and targets.
• Track & Communicate Results: Keep everyone informed of sales goals and achievements.
• Develop & Train: Identify areas for improvement and deliver effective training and coaching.
• Manage Attendance & Engagement: Improve team commitment and performance.
• Retain Top Talent: Implement wellness and engagement initiatives to minimize attrition.
• Motivate & Inspire: Keep your team energized and striving for success.
• Support Disciplinary Actions: Handle misconduct matters, issue corrective documents, and chair hearings.
• Foster Open Communication: Maintain constant interaction with your team members.
• Assess & Implement Interventions: Observe and measure performance, then act accordingly.
• Support Sales Stages: Guide your team through sales processes and assist with client escalations.
• Report: Provide detailed weekly/daily reports to key stakeholders
• Develop Your Team: Use motivation, counselling, and education to build product knowledge.
• Forecast Sales: Provide accurate sales predictions.
• Resolve Complaints: Handle and resolve customer issues efficiently.
• Devise Strategies: Create sales techniques that boost performance.
• Collaborate: Work with other departments to ensure sales team success

MINIMUM REQUIREMENTS:

• Matric essential
• Must have at least 18 months experience as a Telesales team leader within a telecommunications call centre environment.
• Proven track record of leading successful teams
• Sound understanding of B2B sales within the telecommunications sector is preferred.

We offer:

• Great Working Hours Monday to Friday 8 am - 5 pm
• Lucrative salary with uncapped commission.
• Based in the hub of Roodepoort with easy access to public transport.

Join the Winning Team and watch your career soar.We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.

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