Job Description

We Go Places! How about you?
Immediate Superior: Ops Manager
Location: Cape Town (Greenpark)
Function: Commerce
Sub Function: Sales - Ops
Type of Contract: Fixed Term Contract
Reference Number: 130657
Closing Date: 25/02/2025Key Responsibilities:

• Ensure that effective stock control procedures are in place and adhered to.
• Perform regular cycle counts.
• Conduct monthly stock takes and ensure that the correct procedures are adhered to.
• Adhere to good housekeeping practices.
• Ensure that the warehouse is properly maintained.
• Manage slow moving/redundant stock effectively.
• Inform sales or marketing team of slow moving/redundant stock, weekly.
• Ensure that a high level of customer (External/internal) service is offered.
• Resolve customer complaints swiftly and efficiently.
• Reduce write- offs and losses to a minimum.
• Plan and control the effective assembly and dispatching of orders.
• Manage resources (people / machinery) effectively.
• Complete monthly reports accurately and timeously.
• Ensure all documentation is correctly completed and neatly filed.
• Compile and manage the Opex budget.
• Maintain and apply all QMS documentation.
• Ensure employee relations are effectively managed.
• Apply effective performance management.
• Ensure effective manpower planning.
• Hold regular review meetings.
• Ensure daily MDT meetings are held.
• Communicate with all departments (Sales, Marketing, Procurement, Export and Suppliers) on all merchandising related issues,

concerns and actions.

• Ensure that all checklists are completed as per the audit guideline.
• Follow the organizations policies and procedures and identify opportunities for continuous improvement.

Job Requirements:

• Minimum Grade 12 (Matric) Qualification.
• A relevant certificate/ Diploma in Logistics, Distribution or Supply Chain will be an advantage.
• 3-5 years Warehouse management experience
• Good communication skills
• Good people skills
• Computer literacy, SAP, Microsoft Office

Demonstrates HEINEKEN Behaviours aligned to role expectations:
Deliver:

• Play to win & celebrate success.
• Deliver the goods.

Shape:

• Think consumer first.
• Make courageous moves.

Connect:

• Champion a culture of belonging.
• Learn, share & reapply.

Develop:

• Have real conversations.
• Embrace learning & growth.

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.

Heineken