Job Description

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Test Analyst to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. The successful candidate will demonstrate an ability to champion the customer experience, demonstrate skill in managing multiple functional area interests, and have a demonstrated skill set and passion for testing.The Test Analyst will have the following accountabilities:

• Identifying testing efforts required based on design and requirement documents
• Developing test cases/scripts for functional and regression testing
• Effectively executing web application test cases to meet project deadlines
• Working with project tools (Microsoft TFS) for test case management & execution, defect reporting, and training others where needed
• Identifying areas for test automation as well as developing test automation configurations & scripts
• Anticipating tasks to meet schedule deadlines and resolving issues to avoid delays
• Monitoring individual test progress by constantly assessing assigned work against deadlines
• Presenting testing status to team leads and managers
• Creating a fun and conducive working environment for maximum throughput

• Bachelor's degree in a Computer Science, IT Management, or related field
• Minimum 3 years of experience executing and reporting on web application test efforts
• Minimum 3 years of experience writing test cases/scripts for web applications
• Experience with QA strategies and best practices for web application testing
• Experience writing SQL queries to condition and access test data and to validate results
• Strong interpersonal communication skills
• Excellent verbal and written communication skills and the ability to interact with a diverse group including executives, managers, and subject matter experts (technical and non-technical)
• Strong attention to detail

• Previous State of California government testing experience
• Experience with Microsoft Team Foundation Server or Azure DevOps ALM tools, including Microsoft Test Manager or Azure Test Plans
• Experience with IVR (Interactive Voice Response) testing
• Experience with Tricentis Tosca (test automation tool)
• Experience with cross-browser testing

PTP