Job Description

Job Summary A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : Market related
START DATE : A.S.A.P / ImmediateREQUIREMENTS:

• Matric
• Minimum of 2-3 years of experience in internal sales, preferably in a B2B environment, with experience in industrial fabric distribution or a similar industry being highly beneficial
• Excellent communication, interpersonal, and problem-solving skills, with strong conflict resolution abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software, with a high level of accuracy and attention to detail
• Ability to multitask and work under pressure in a fast-paced environment while maintaining a customer-focused mindset and positive attitude
• Self-motivated, goal-oriented, proactive, and adaptable to change
• Team player with a collaborative approach

DUTIES:Customer Service:

• Build and maintain strong relationships with customers, ensuring their needs are met effectively.
• Handle customer inquiries via phone, email, and in-person, providing prompt and accurate information.
• Resolve customer complaints and issues in a professional and timely manner.

Sales Support:

• Process customer orders accurately and efficiently using the companys order management system.
• Assist in preparing quotes, sales proposals, and product recommendations.
• Maintain and update customer records in the CRM system.

Order Management:

• Monitor order status and ensure timely delivery to customers.
• Coordinate with warehouse and logistics teams to ensure smooth operations.
• Track inventory levels and inform customers of availability.

Team Collaboration:

• Work closely with the sales and marketing teams to achieve company sales goals.
• Provide insights and feedback to improve processes and customer experiences.

Administrative Duties:

• Prepare sales reports and provide regular updates to management.

HOURS:

• Monday to Thursday: 8:30 17:00
• Friday: 8:30 16:00

Should you meet all the requirements, apply on our website at today.
Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.Status StaffingRecruiter

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