Job Description

Our client in Retail/FMCG industry is currently looking for a Third Key Holder, in Sandton, Johannesburg.Responsibilities:

• Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged with the team.
• Supervise employees to complete tasks and achieve goals in the absence of Store.
• Management:
• Manage shop floor and drive sales by addressing customer concerns, motivating and training employees.
• Ensure that merchandising is as per standards, daily stock replenishment takes. place, marketing communication is in order, store cleanliness is as per the organisations standards, all operational tasks completed.
• Open and close the store following proper procedures documented in the opening and closing checklist.
• Ensure doors are opened/closed properly.
• Complete the necessary banking according to the proper procedure.
• Execute lead cashier responsibilities such as returns, exchange, expenses.
• Remain current on all company policies and ensure that all policies, standards, and procedures are maintained and followed in a consistent manner.
• Stays current and up to date on all store systems.
• Product Knowledge:
• Comprehensive understanding of products including, but not limited to, product specifications (handling, ingredients, storage, allergens)
• Product pricing, packaging, and category performance knowledge.
• Comply with product management and handling procedures.
• Compliance with food and hygiene and safety standards practicing good hygienic practices.
• General:
• Work ethic to reflect the organisations values and standards as outlined in the Credo and the organisation.
• Policies & Procedures. Lead by example ensuring a harmonious and productive environment.
• Record sampling and wasted products actively quality controlling products.
• Ensure all fixtures, glass cabinets, and floors remain clean and tidy throughout the day.
• Ensure body language, mannerisms, and physical and verbal presentation uphold the company image and grooming policy.
• Accepting courier deliveries and confirming all items are received against the invoice.
• Assisting in stock counts.
• Unpacking, moving, and restocking products.
• Work, health, and safety:
• Comply with all work health and safety requirements.
• Report damaged or dangerous equipment or property to management.
• Manual Handling.
• Repetitive lifting and moving of organisation stock which can weigh up to 12kgs per unit.
• Moving stock from storerooms to front of house.

• Confident and interactive with a friendly disposition.
• Excellent communication skills with a strong work ethic that can represent a premium brand.
• Responsible and accountable in achieving individual goals and budgets.
• Good time management skills (multi-tasking and prioritizing)
• Grade 12.
• Customer Service background.
• Polite and patient.

• Up to R7 500 per month.
• Store Incentive (R500) if it is reached.
• Individual incentive (R500) if is reached.
• Medical Aid and Pension Fund.

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