African Travel Sales Support
Job Description
Responsibilities of the role:
· Helping our sales team with the post-booking support process.
· Liaising with our partners across Africa to ensure the highest levels of service are achieved for our guests.
· Interacting with our sales and finance teams to ensure that the every detail of a trip booking is covered.
· Ensuring that the lodges, trips and experiences recommended on our website, and guest communications, are of the highest standard and meet our brand criteria.
· Keeping up to date with developments across Africa including new safari camps, health advice, changes of management and flight connections.
· Helping to shape the Timbuktu brand and create the best company to book with for African travel!
What we are looking for:
· Knowledge and love of all things Africa.
· Experience in Africa travel in Africa being a bonus but not required.
· Capacity to embrace change as we pioneer the new way to discover and book safaris.
· Passion for working with people and customer service.
· Ability to think quickly on your feet, calmly defusing problems as they arise.
· Desire to make exploring Africa easier for everyone.
Skills Required
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Job Detail
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Job IdJD412233
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IndustryHotels/Restaurants/Airlines/Travel
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Total Positions1
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Job Type:Full Time
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Salary:Discuss
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Employment StatusPermanent
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Job LocationCape Town, South Africa
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EducationAny Graduate
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Experience1 - Year
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Apply ByJan 01, 2020
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Job Posting DateNov 27, 2019