Job Description

Company:

ScenivisionLocation: CenturionReports to: Project Manager / Hardware Department ManagerMain Job Purpose: The TCS Maintenance Manager will direct, coordinate and enhance activities related to the Toll Collection Systems (TCS) on the N3TC toll route. The primary focus is on: Ensuring that preventative and corrective maintenance is done on all electronic components, toll collection equipment and traffic management peripherals within the toll plaza environmentActivities are performed thoroughly and timeously to improve service delivery to the ClientDevelopment and implementation of procedures and strategies to ensure efficiency within the department/environmentEnsure compliance to Service Level Agreement in placeAlign the route policies, processes and procedures with the company standards

Employment specification:

Education (minimum requirements to perform the job):

School:

Grade 12

Post School:

Electronic/Electrical Engineering Degree OR BTech Degree in Electronic/Electrical Engineering OR similar tertiary qualification

Job Related:

Valid Unendorsed Code 08 Drivers License

Experience:

At least 10 years related experience of which 5 should be in managerial

Other:

Experience in Electronic Toll Collection Systems and IT environment

Required competencies to meet the job outcomes:

Fluent in English - Excellent communication skills on all levels (written & oral)

Competent financial management skills

Excellent human resources management skills

Strong leadership and decision-making skills

Excellent client relations skills

Highly motivated individual with strong self-management skills

Exceptional interpersonal skills

Strong assertiveness

Enables and drives a learning culture

Excellent time management skills

Good conflict management skills

Solution driven

Stress tolerance and adaptability

Pro-active

Technical Skills:

Expert knowledge of electronics and wiring

Expert knowledge of electrical reticulation

Excellent fault finding and troubleshooting skills

Good electronic installation skills



Knowledge of the toll collection process & toll road environment will be advantages

Excellent Planning and organising skills

Advanced computer literacy skills

Physical demands and work environment

The physical demands are those required to work in an office and inside and outside of buildings

Drive a motor vehicle according to standards on public roads

Extensive travelling

An ad hoc amount of overtime and standby duties to be performed

Work in all types of weather

The work environment characteristics are those encountered within a typical toll road operation, largely site work with the office bound duty of admin and attendance of meetings

Essential duties and responsibilities



Coordination and supervision

Coordinate with operational/technical departments to provide guidance on performance and execution of duties within the TCS environment

Ensure all health, safety and security policies and procedures are followed at all times

Ensure that the Company complies with all contractual obligations

Coordinate with software team and monitor equipment functioning to meet specifications

Product maintenance

Develop maintenance plans, procedures and policies

Implement and manage maintenance plans

Interpret and implement quality assurance standards

Plan and schedule maintenance activities and resources to ensure activities are completed with expected quality and within expected timeframes

Provide product/system training on a regular basis

Conduct inspections of all TCS installations and systems at the toll plazas

Keep record of all inspections in the prescribed manner and submit timeously to management

Ensure TCS systems are adequately maintained as per procedures and client requirements

Identify and manage maintenance risks

Ensure maintenance activities adherence to health and safety procedures

Liaison and resolving of system problems with third party suppliers/contractors

Evaluate all system practices and recommend improvements and modifications to all systems to reduce cost

Management of preventative actions on systems to ensure system performance and consistency and facilitate reduction of system downtime

Identify and promote efficiencies with the TCS environment

Operations and reporting

Compile and submit contractual and ad hoc reports as required by Client and Management

Manage, update processes and improve processes with regards to the management of Spares, Tools and Consumables

Facilitate the preparation and present project status reports and contractual monthly reports from technicians to management and stakeholders

Attend to all on site concerns and issues raised by technicians and client

Oversee and manage ad hoc projects as and when required

Communication

Establish and maintain networks and relationships with stakeholders (internal/external) in order to effectively deliver technical advice and meet expectations

Analyse and resolve inter-departmental issues and respond to queries timeously

Facilitate coordination and communication between support/maintenance functions

Implement communication strategies to ensure effective communication of relevant information and the involvement of direct reports

Establish and maintain Client and stakeholder interface and relations

Strategy

Develop and/or implement strategies to improve efficiency/service delivery and ensure maximum output in meeting Service Level Agreements

Continue to add to

Apply strategic planning for maintenance activities and identify areas for generating additional revenue

Identify and perform R&D activities to find ways to increase performance and functionality and new products that could meet the company's overall business development strategy and the clients' requirements

Finance

Compile and manage maintenance budgets

Analyse, manage and control maintenance costs

Human Resources

Manage resource allocation

Monitor and evaluate staff performance, review their daily, weekly and monthly duties on site

Conduct performance development reviews and recommend potential candidates for possible future training and promotions

Apply disciplinary measures where necessary

Manage quality and quantity of employee productivity

Ensure adherence to company policies and procedures

Guide and support less experienced staff

Manage and control leave and standby duties for staff

General

This Job Specification indicates only the main duties and responsibilities of the position and therefore is not intended as an exhaustive list.

We are looking for an individual who will fit into the culture of our company comfortably and for this position we will look at all potential candidates.

The company will consider individuals who may have a disability however to a limited extent (Sight with the use of a glasses).

Kindly note that should you not be contacted within 2 weeks of applying please consider your application unsuccessful.