Job Description

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Position Summary:

• Achieve all Brands key performance indicators and targets

• Provides high touch service to all customers at all times to deliver personalized service dependent on customer's needs across all generations and all ethnicities.

• Ensure s represents brand in a positive and professional manner at all times

• Fosters excellent working relationships on counter and with the wider business and retailer.

• Drive transactions by proactively promoting new products and additional tasks.

Key Roles & Responsibilities:

• Achieve sales targets.

• Create ways to achieve sell through targets e.g. On counter Special Events.

• Ensures customers are treated professionally at all times/Service excellence .

• Record all sales on a daily basis and be the sales expert.

• Recruit new customers to the brand.

• Monitor competitor brands.

• Ensure client registry is kept up to date at all times.

• Ensure all clients are informed timorously of promotions and special events.

• Ensure all sales are recorded on a daily basis according to the standard.

• All customer returns to be handled according to policy.

• Ensure in store promotions are organized effectively and timorously.

• Attend training courses as and when scheduled.

• Ensure knowledge levels are accurate and up to date.

• Ensure that attendance is punctual and professional.

• Ensure a full, clean and neat uniform is worn at all times whilst on duty and ensure personal hygiene levels are at a high standard.

• Ensure counters, shelves and cupboards are kept clean and dust free at all times.

• Ensure discontinued stock is removed.

• Ensure cleaning tools are stocked and in good condition.

• Ensure all testers are clean and in good condition.

• Ensure there are sufficient stock for all sku's and promotions.

• Ensure display is per merchandising guideline.

• Ensure that collateral corresponds with promotion

• Consolidate sales records weekly and then monthly as per required standard

• Ensure stock counts are done monthly and recorded timorously

• Ensure stock levels are maintained according to standard

• Ensures reports are submitted accurately and timorously

Qualifications

• Grade 12

• Retail Cosmetics/ Fragrance Experience

• Ability to work retail hours

Job: Retail - Store
Primary Location: Europe, Middle East, Africa-ZA-GP-Johannesburg
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 241461

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