Job Description

VACANCY - EXTERNAL ADVERT

Location: Toy Kingdom Somerset West

Position:

Store Manager

Type:

Permanent/Full-Time

Experience:

Sales/Retail

Toy Kingdom is striving to become Africa's most loved and most customer centric toy retail chain that provides a magical environment bringing play to life while establishing a

heartfelt connection

with both our big and little customers!

We are seeking an individual who is a strategic thinker with a passion for retail.

This position has a direct report into the Area Manager and will suit an individual with an extroverted personality.

Key deliverables:

Manage customer relationships to deliver consistently outstanding customer service Drive a consistent customer centric culture within the store Demonstrate mature leadership skills to recruit, train and develop one of our most important resources - our people Develop a high-performance team and culture, focusing on ownership, accountability, and performance. Drive team and business performance in line with Company Values Contribute to and ensure the successful execution of the company's strategic objectives Manage and improve the stores profit and loss to achieve agreed financial objectives Develop and manage annual operational budgets and projections Achieving and exceeding targets Manage the day-to-day store operations. Identify and act on new business opportunities. Exercise exceptional entrepreneurial and commercial thinking to drive sales and overall store performance. Consistent delivery of all agreed KPI's including sales and profit growth, expenses-to-turnover ratio, and shrinkage

Qualifications and Core Competencies:

Grade 12 or Equivalent certificate

Tertiary qualification (advantageous)

Minimum of 3-5 years relevant working experience

Proven track record of managing a team

Excellent communication skills (verbal and written)

Strong team leadership, planning and organisational skills.

Able to drive change and persuade and influence both internal and external stakeholders

A high level of maturity, emotional intelligence and insight into diverse teams and individuals

Strong entrepreneurial and analytical skills

Experience in dealing with and managing Employee Relations

When applying for the role include your personal CV.

Preference will be given, but not limited to, candidates of designated groups in terms of the Employment Equity Act. In-line with the POPI Act all information provided during the recruitment process will be remain confidential*

Please note if you have not been contacted in 2 weeks your application has been unsuccessful.

Closing Date: Monday, 24th February 2025

Job Type: Permanent

Experience:

Store Manager: 4 years (Required)
Location:

Somerset West, Western Cape (Required)
Work Location: In person

Application Deadline: 2025/02/24