Training Telephonic Advisor
Brackenfell, Cape Town, South Africa
Job Description
REQUIREMENTS
- Matric, relevant qualifications advantageous
- Fully Bilingual in Afrikaans & English (speak, read, write)
- Strong verbal and written communication skills coupled with an excellent telephonic manner
- Computer literate, specifically MS Office & Outlook literate
- One year+ experience in telemarketing or sales
- Time management skills and the ability to prioritize tasks under pressure
- Results-driven and customer-focused
- Knowledge of social media
- Excellent interpersonal skills, assertiveness, and active listening.
- Persuasion skills
- Ability to learn product and service knowledge
- Professional and a Team player
- Able to work independently
Marketing
- Attended all inbound and outbound calls and sufficiently address enquiries and questions.
- Ensure that events are filled and follow up timely with clients.
- Ensure to meet daily and monthly targets. These targets are subject to change from time to time.
- Schedule and manage bookings.
- Draft and send appropriate paperwork to the client.
- Ensure that interaction is based on the principles specified in our policies.
- Ensure that the database is managed, updated, and maintained.
- Attend to client queries, problems, and/or questions efficiently
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Job Detail
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Job IdJD1298974
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R10000 per month
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Employment StatusPermanent
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Job LocationBrackenfell, Cape Town, South Africa
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EducationNot mentioned