Job Description

Transport AdministratorJob title: Transport Administrator:Professional Know-how

• Academic:
• Matric (Completed)
• Strong Computer Literacy including Microsoft Office (MS Word, Excel and Teams)
• A valid drivers license

Experience:

• 2 - 3 Years experience in transport would be advantageous
• Good understanding of MoveInsync systems

Operational Requirements:

• Must be flexible to work a shifted pattern i.e.: Weekend and/or Unsociable hours
• Hours of shift patterns are from 11h00 - 20h00 (SA TIME) including, weekend work

Working RelationshipsInternal:

• Operations/functional line

External:

• External Vendors/Transport department

Primary Responsibilities

• Manage & co-ordinate with transport provider deployed authorized by Capita
• Responsible for ensuring transport operation is running smoothly
• Preparation of schedules, transport routes etc. for cost optimization and increasing efficiency in transport operations
• Oversee the transport vehicles for employee login & logouts as per Capita policy and requirements
• Ensure Capitas transport policy is enforced
• Ad hoc -duties Automation & MIS Admin / support
• Manage and responsible for all MIS related functions and queries.
• Update MIS add and removal from Digiscore
• Support MIS Helpdesk
• Keep vehicle/Driver/Supervisor compliance up to date on MoveInSync
• Generate MIS Reports weekly and share with Management.
• Monitor and maintain On Time Arrival / Departure as defined SLA
• No Show recovery report for Payroll
• Far off report & payroll data
• Collate Additional employee details which came last moment without requisition for all sites
• Coordinate WFH
• Driver allocation shuttle
• Support overall transport operation
• Support in daily Transport Operation / Drop Management
• Backup for Daily Route Generation / Trip allocation / Vendor Allocation / Vehicle allocation
• Collate Additional employee details which came last moment without requisition for all sites
• Run daily audit reports and discuss findings to Management
• Relieve transport co-ordinator when required
• Do spot checks on route optimization.
• Perform Ad-hoc duties as required by Management.
• Receiving transport requests and responding to e-mails and correspondence timeously.
• Collate data and generate reports as per Management's request.
• Manage vendor and passenger drops and complaints.
• Reporting any incident/Accident to Transport Lead/Manager.

Key Result Areas/CompetenciesKnowledge (what must I know):

• Microsoft office experience, Excel, Power Point, Word.
• Must be able to work unsupervised
• Must be resourceful and able to find solutions to problems
• Must have financial background.
• Good communication and interpersonal skills.

About UsCapita is an award-winning contact center service company with fully hosted global delivery centers trusted by global leading brands to transform their Customer Experience.Were here to help get you to your future whether its to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you! If you have the ambition to go far and the imagination to see beyond the ordinary, theres no better place to be.Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all.Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa.Whats in it for you?

• Competitive Basic salary
• Medical Aid
• Provident fund, Group life, funeral and disability benefit
• Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication.
• Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration.
• Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes.
• Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate.
• International Exposure: We provide opportunities for international exposure, broadening our employees horizons and experiences.
• Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential.

What we hope youll do nextChoose Apply now to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience.What will happen next?

• Your application will be reviewed.
• If your application is successful, you will be invited to an interview with a member of the recruitment team.

IMPORTANTThe shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role.Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business EE targets and goals.Attach your most recent CV indicative of the criteria as advertised.Ad to expire: 23 October 24 (Midnight) - No Late Application will be accepted!Location: Cape Town, South AfricaTime Type: Full timeContract Type: Permanent

Capita