Transport Co-Ordinator - WoodstockFull job descriptionShift Schedule managementCreate and maintain shift schedules, as per the shift schedule manager.Validate shift schedules with supervisors and managers.Require 1 week in advance.Approve and implement changes on the Client Site Booker Software with Supervisorsor Campaign Leaders.Communicate large shifts and changes with the Etapath Control room.Cancel any trips through the Etapath Manager profile.Request additional manager profiles are set up for Supervisors or Campaign Leaders.Admin Role ManagementActivation and Deactivation of accounts.- Sending agents invitations to create agent transport profiles - Through the ManagerProfile.Assisting agents with transportation protocols and onboarding.Assisting supervisors using the Client Site Booker Software.Agent transport management.Managing ad hoc requirements and requests.Training Supervisors on Adhos requests.Transportation Provider liaisonCollaborating with supervisors to make processes more efficient.Managing communications with Etapath.Attending bi-weekly cost management and analysis meetings with Etapath.Assisting with trip management to reduce costs from transportation providerHandling of incident reports and support tickets.Implementing changes from the meetings and analysis from HQ and Etapath.Preparing handover to the night shift team.
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