Job Description

Job Summary REQUIREMENTS

• Matric, relevant qualification advantageous
• Proven experience in Sales Support, Administration, or a customer-facing role, preferably within the travel or hospitality industry
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems
• Strong analytical skills and attention to detail
• Ability to work collaboratively with cross-functional teams
• Passion for travel and familiarity with managing incoming tourist destinations

DUTIESSales Support:

• Assist the sales team in preparing proposals and presentations for clients.
• Maintain a comprehensive knowledge of all tour products, ensuring the sales team is updated with relevant information.
• Process sales inquiries and follow up with prospective clients as directed by the sales manager.
• Assist in the coordination of sales meetings, training sessions, and client events.

Product Management:

• Collaborate with the product development team to compile and maintain accurate product information and pricing.
• Monitor competitor offerings and trends to inform product enhancements and adjustments.
• Collect and analyze feedback from sales and clients to support product improvements.

Data Management:

• Update and maintain the CRM system with client interactions, feedback, and sales forecasts.
• Generate reports on sales performance metrics and product progress as required by management.
• Ensure all marketing materials accurately reflect current product offerings and are distributed to the sales team.

Communication & Liaison:

• Serve as the primary point of contact between the sales team and product development team.
• Facilitate the flow of information to ensure alignment between sales objectives and product offerings.
• Attend trade shows and industry events to represent the company and gather market intelligence.

Customer Relationship Management:

• Build and maintain strong relationships with clients, vendors, and partners to enhance business opportunities.
• Assist in resolving client inquiries and issues related to products or services.
• Support customer engagement initiatives to enhance client satisfaction and retention.

Salary: R negotiable dependent on experienceJoin us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.Time PersonnelRecruiter

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